Business Details
Custom Pool & Spa Construction in Gastonia, NC
Custom Pools has been a trusted name in pool construction and outdoor living solutions for over three decades. Founded by Johnny Dockery, our family-owned business combines decades of hands-on experience with a commitment to personalized service. We specialize in crafting custom pools, spas, and integrated outdoor spaces, prioritizing client relationships that extend beyond project completion. Our team, led by Johnny and his son Cole, focuses on integrity, quality craftsmanship, and innovative design to meet each client's unique vision.With expertise in vanishing edges, zero-entry features, and complete backyard transformations, we ensure every project reflects both technical excellence and artistic vision. Our approach emphasizes transparent communication, competitive pricing, and post-installation support, making us a preferred choice for discerning homeowners. Recognized for reliability and expertise through numerous client testimonials, we continue to build upon our legacy of excellence in pool construction and renovation.
Services
Custom Pool Design
Spa Installation
Pool Renovations
Water Features
Outdoor Living Spaces
Concrete Pool Building
Pool Resurfacing
Retaining Walls
Fire Pits
Pergolas
Highlights and features
- We offer 30+ years of specialized pool construction expertise
- Our family-owned team prioritizes personalized client relationships
- We guarantee transparent communication and competitive pricing
- Our craftsmen deliver luxury features like vanishing edges and custom waterfalls
- We provide post-installation support and maintenance guidance
What people say
Great work
Knowledgeable team
Competitive prices
Timely installation
Excellent communication
Services
Custom Pool Design
We create bespoke pool designs tailored to individual preferences and property characteristics. Our expertise includes luxury elements like vanishing edges, Baja shelves, and integrated water features. With over three decades of experience, we transform backyards into personalized oases while maintaining structural integrity and aesthetic appeal.
Spa Installation
Our spa installations combine relaxation features with seamless integration into outdoor living spaces. We construct custom spas with options like cascading waterfalls, grottos, and automated covers. Each project emphasizes energy efficiency, durability, and complementary design with accompanying pool installations.
Pool Renovations
We specialize in comprehensive pool renovations ranging from surface resurfacing to complete structural modifications. Our team addresses aging infrastructure while incorporating modern features like LED lighting and smart controls. Every renovation preserves the original investment while enhancing functionality and visual appeal.
Water Features
Our custom water features enhance pool environments with artistic and soothing elements. We design and install fountains, waterfalls, and decorative cascades that complement architectural styles. Each feature integrates seamlessly with existing pool systems while adding unique visual interest.
Outdoor Living Spaces
We create cohesive outdoor living environments that extend usable space beyond the pool area. Our offerings include fire pits, custom pergolas, and integrated seating arrangements. Each design considers traffic flow, entertainment needs, and long-term durability in outdoor conditions.
People
Johnny Dockery
Owner
With over 30 years of pool construction experience, Johnny Dockery leads Custom Pools as founder and owner. He oversees project design and implementation while maintaining direct client communication throughout the building process.
Cole Dockery
Project Manager
Cole Dockery manages on-site operations and client coordination for Custom Pools. Bringing extensive hands-on experience to each project, he ensures quality craftsmanship while maintaining open communication with homeowners during construction phases.
Questions
What types of pools do you specialize in?
We specialize in custom in-ground concrete pools with luxury features like vanishing edges, zero-entry designs, and integrated spas.
How long does the average pool installation take?
Most custom pool projects take 8-12 weeks from design approval to completion, depending on project complexity and weather conditions.
Do you offer pool renovation services?
Yes, we provide comprehensive pool renovations including resurfacing, structural repairs, and modernization of outdated pool systems.
What areas do you serve?
We primarily serve Gastonia, Charlotte, and surrounding areas in North and South Carolina.
Is financing available for pool projects?
While we don't offer direct financing, we can provide documentation to support third-party financing arrangements through local lenders.
Do you offer maintenance services after installation?
We provide post-installation maintenance guidance and can recommend trusted local service providers for ongoing pool care.
Reviews (6)
Gabe Chandler
Aug 10, 2022
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I would definitely recommend Custom Pools to anyone building a new pool. I was going to try to build it myself, but making the decision to have Johnny help me ended up saving me time and money.
Paul
Aug 10, 2022
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This was one of the best experiences I have had with a contractor. We were getting the floors, front yard, back yard and deck done at the same time (4 weeks of construction) and Johnny's communication with me and all of the other contractors..especially the landscapers, was excellent. I would, without any hesitation, recommend Johnny for any pool needs.
Kat
May 04, 2020
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They did some work for a close friend of mine. She was highly pleased with their professionalism, knowledge, and efficiency! I've seen their work elsewhere and know them to do an amazing job!
Tony Marder
Apr 16, 2020
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I was at my friends house last week when these folks came to do the regular maintenance. Gotta say they went right to work, were efficient with their time and paid attention to little details when cleaning. The pool sparkled when they were finished. I'd highly recommend them.
Jo Land
Jan 11, 2020
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Custom Pools of Gastonia saved the day when we thought we needed a major overhaul. Turns out it was just a minor fix! Excellent service. Friendly and easy to deal with!
Staci T.
Dec 22, 2019
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Beautiful work and so well done. My auntie had them install a small pool in backyard and it is like an oasis of calm for all of us.
