Business Details
17 Years
experience
Your Trusted Pool Renovation Experts in Charlotte
Carolina Pool Renovations has been serving the Charlotte metro area since 2009, combining over 50 years of collective industry experience with a commitment to excellence. As a family-run business, we prioritize quality craftsmanship and personalized service, maintaining an A+ rating on the Better Business Bureau and Angies List. Our team holds certifications including Certified Pool Operators (CPO) and Jack's Magic Certified Stain Specialists, ensuring technical expertise across all projects. We specialize in pool renovations, new construction, and maintenance, managing every phase in-house from design to completion. Our ownership team's background in manufacturing, construction, and surface application gives us a unique edge in delivering durable, aesthetically pleasing solutions.We emphasize transparency, guiding clients through options without pressure, and guaranteeing timely, budget-conscious execution. Our work spans Huntersville to Rock Hill, including custom features like waterfalls, fire pits, and outdoor kitchens. Client testimonials highlight our professionalism, attention to detail, and ability to transform aging pools into modern, functional spaces. We maintain industry leadership through annual educational seminars with the Association of Pool and Spa Professionals. Our dedication to treating every project as if it were our own backyard ensures lasting customer relationships and repeat business.
Services
Pool Maintenance
Pool Renovations
New Pool Construction
Equipment Repair
Deck Overlays
Water Features
Fire Pits
Custom Tile Work
Surface Resurfacing
Outdoor Kitchens
Details
- Year established: 2009
Highlights and features
- Family-run business with 50+ years of combined industry experience
- In-house team handles all phases from design to completion
- A+ ratings on BBB and Angies List with Super Service Awards
- Certified Pool Operators and Jack's Magic Stain Specialists
- Transparent process with no subcontractors for core services
Associations and certifications
- Better Business Bureau
- Angies List
- Association of Pool and Spa Professionals (APSP)
- Certified Pool Operators (CPO)
- Jack's Magic Certified Stain Specialists
What people say
Perfectly clear water
Completed ahead of schedule
Professional throughout
Lasting quality
Hands-on approach
Services
Pool Maintenance
Our comprehensive weekly maintenance ensures optimal pool condition through chemical balancing, filter service, and equipment checks. We handle seasonal openings and closings while maintaining clarity and safety standards. Our technicians combine preventative care with responsive adjustments to extend equipment lifespan and prevent costly repairs.
Pool Renovations
We specialize in complete pool transformations including surface resurfacing with Pebbletec, tile replacement, and coping upgrades. Our in-house team addresses structural repairs, equipment modernization, and aesthetic enhancements. Projects maintain structural integrity while incorporating contemporary design elements and energy-efficient systems for lasting value.
New Pool Construction
From initial design to final fill, we construct custom shotcrete pools with integrated features like tanning ledges and waterfalls. Our process includes 3D yard mapping, material selection guidance, and phased construction oversight. We ensure proper curing cycles and implement premium surfaces and equipment for durability and visual appeal.
Surface Resurfacing
We apply industry-leading Pebbletec and quartz finishes that enhance durability and aesthetics. Our process includes crack repair, surface preparation, and color consultation. The 28-day curing protocol ensures proper bonding while our quality control checks guarantee smooth, uniform application resistant to staining and wear.
Outdoor Features
Custom outdoor living solutions include fire pits, water features, and deck overlays using travertine, pavers, or textured cement. Our team integrates lighting, retaining walls, and outdoor kitchens while maintaining functional flow with existing pool structures. Each element complements the overall design vision and property architecture.
People
Scott Ball
Owner/Operator
With 25+ years in the pool industry, Scott oversees construction and surface applications. Former Florida general manager experience combines with Charlotte market expertise to deliver technical excellence and project management oversight for all renovations and new builds.
Ginger Ball
Office Manager
Handling scheduling, billing, and client communications, Ginger ensures operational efficiency with 20 years of pool industry experience. Her background in customer service maintains seamless project coordination and financial transparency throughout client engagements.
Austin Ball
Operations Manager
Certified Pool Operator with 10 years of field experience, Austin manages daily operations and technical training. His construction management degree and manufacturer certifications ensure proper equipment installation and adherence to industry safety standards across all service offerings.
Questions
What pool services do you offer?
We provide full-service pool solutions including maintenance, renovations, new construction, equipment repair, surface resurfacing, and custom outdoor features like fire pits and waterfalls.
Do you serve areas outside Charlotte?
While based in Rock Hill, SC, we serve the entire Charlotte metro area including Huntersville and surrounding communities for all pool-related services.
Are your technicians certified?
Our team holds Certified Pool Operator (CPO) credentials and Jack's Magic Stain Specialist certifications, with annual training through the Association of Pool and Spa Professionals.
How long does a pool renovation take?
Most renovations complete in 7-14 days depending on scope. We provided detailed timelines during consultation and maintain open communication throughout the project.
Can you repair existing pool surfaces?
Yes, we specialize in resurfacing with Pebbletec, quartz, and other durable finishes. Our process includes crack repair and structural reinforcement to extend pool lifespan.
What makes you different from other pool companies?
We're the only Charlotte company with in-house expertise across manufacturing, construction, and service. Our family-run approach combines technical excellence with personalized attention to detail.
Videos
Reviews (5)
Donna Davis
Aug 10, 2022
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I used a builder that a friend recommened and he completly trashed my pool, deck and coping. I had found Scott on Angie's list and he saved my life and pool! It was a desaster but now that Scott and Mike came in I have a beautiful pool that will last as long as I own my home. Thank you Scott and Mike for taking care of me and my pool!
Twinsfan
Jun 28, 2022
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We had a dispute with our pool contractor and Scott was extremely helpful in identifying issues with the scope of work proposed by our contractor. I reached out to over a dozen people for help and Scott was by far the most knowledgeable pool builder I spoke with. If we ever have any problems with our pool, Scott will be the first person I call.
Craig Redshaw
Dec 23, 2021
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We had CPR complete a full demo of our old pool and construct a new gunite pool with a hot tub. I can't say enough how fantastic the team from CPR was. They communicated throughout the build process and we could not be happier. This was no small undertaking and the quality is above my expectations.every time I looked out the window, I saw the team measuring, checking, and ensuring it was done correctly.
We also added a travertine deck to surround the pool and everyone who has seen it, it amazed by the job. This was not a cheap project, so I can tell you it was worth it.if you are looking for a new pool, please call the team at CPR.
We also added a travertine deck to surround the pool and everyone who has seen it, it amazed by the job. This was not a cheap project, so I can tell you it was worth it.if you are looking for a new pool, please call the team at CPR.
Kelli Knoble
Sep 28, 2021
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CPR renovated our 20 year old Sylvan pool this summer, restoring it to an aesthetic far greater than what we started with. Scott provided wonderful advice on material choices that would be practical and beautiful. The crews were professional and punctual working 6 long days/week, cleaning the job site daily and performed high quality craftsmanship. Scott was responsive and communicative during the project.
We were most impressed by the scheduling and that once our project started, the teams worked consistently over a 6 week schedule to completion. We had a scope change in the middle of the project which Scott easily accommodated and completed for us at reasonable additional cost. We are now using the company for service and they also recently advised and completed work to our pump. We love the pool service reports we receive after each visit. We could not be happier with our project and highly recommend CPR, Scott Ball and the whole CPR team.
We were most impressed by the scheduling and that once our project started, the teams worked consistently over a 6 week schedule to completion. We had a scope change in the middle of the project which Scott easily accommodated and completed for us at reasonable additional cost. We are now using the company for service and they also recently advised and completed work to our pump. We love the pool service reports we receive after each visit. We could not be happier with our project and highly recommend CPR, Scott Ball and the whole CPR team.
Victoria Peaire
Jul 23, 2021
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Thank you to the CPR Crew (Family) for bringing our vision to life. It far exceeded what we could have ever imagined. Scott's employees and sub-contractors praise how they enjoy working for CPR. That says a lot. We will add to that praise. Thanks again for making our dream come true!
