Business Details
50+ Years
experience
Trusted Pool Builders in Raleigh Since 1972
For over five decades, Rising Sun Pools has established itself as North Carolina's premier pool builder, serving residential and commercial clients with unmatched expertise and dedication. Founded in 1972 by Charlie Vassallo, our family-owned business has grown into a trusted name in the industry, recognized as a Top 50 Pool Builder in the U.S. since 2009 by Pool & Spa News. Our team combines decades of hands-on experience with cutting-edge technology to deliver award-winning pool designs, renovations, and maintenance solutions. We pride ourselves on using premium materials from reputable partners like Hayward Pools and Sundance Spas, ensuring every project meets the highest standards of quality and durability. With three convenient locations in Raleigh, North Raleigh, and Garner, we provide comprehensive services including in-ground and above-ground pool construction, hot tub sales and repairs, vinyl liner replacements, and seasonal pool maintenance.Our commitment to excellence extends beyond our workwe actively contribute to the community through initiatives like Make-A-Wish Foundation partnerships, demonstrating our dedication to making a positive impact. Backed by a 5-year manufacturer's defect warranty on vinyl liner replacements and a 3-year extended warranty on Hayward equipment, we guarantee satisfaction through transparent communication, reliable service, and a customer-centric approach that prioritizes long-term relationships over short-term gains.
Services
In-Ground Pools
Above-Ground Pools
Hot Tub Sales
Pool Maintenance
Vinyl Liner Replacement
Pool Renovations
Pool Inspections
Water Testing
Commercial Pool Repairs
Pool Covers
Details
- Year established: 1972
Highlights and features
- Locally-owned family business serving the Triangle since 1972
- Award-winning pool design and installation services
- 5-year manufacturer defect warranty on vinyl liner replacements
- Authorized dealers for Hayward Pools and Sundance Spas
- Three convenient locations in Raleigh, North Raleigh, and Garner
Associations and certifications
- Pool & Spa News
- Pool and Hot Tub Alliance (PHTA)
What people say
Knowledgeable staff
Efficient repairs
Great customer service
Professional installations
Reliable maintenance
Services
In-Ground Pool Construction
Rising Sun Pools specializes in designing and building custom in-ground pools tailored to your backyard space and lifestyle needs. Our expert team handles every aspect from excavation to final installation, offering concrete, fiberglass, and vinyl options with energy-efficient equipment upgrades. With over 50 years of experience, we ensure structural integrity and aesthetic appeal while maintaining compliance with local safety regulations.
Pool Maintenance Programs
Our comprehensive maintenance programs keep pools operating at peak performance year-round through weekly or bi-weekly service visits. Technicians perform chemical balancing, filter cleaning, tile brushing, and equipment inspections while providing seasonal chemical bundles and 24/7 water testing services. This proactive approach prevents costly repairs and extends the lifespan of your pool investment.
Vinyl Liner Replacement
We offer complete vinyl liner replacement services for in-ground pools, including rust removal, wall painting, and safety feature upgrades. Our process includes installing new directional eyes, safety rope floats, and 'No Diving' stickers with a 1-year workmanship warranty and 5-year manufacturer defect coverage. Technicians provide personalized consultations to select the ideal liner pattern and finish for your pool structure.
Hot Tub Sales & Repair
Rising Sun Pools sells premium Sundance Spas and provides comprehensive repair services for all hot tub makes and models. Our technicians handle motor replacements, plumbing repairs, and filtration system upgrades while offering preventative maintenance programs. We also supply top-quality covers and perform electrical safety inspections to ensure optimal performance and user safety.
Pool Renovations
We transform aging pools through modernization projects that include resurfacing, equipment upgrades, and feature additions. Services range from salt system installations and LED lighting upgrades to complete structural modifications like adding water features or swim-up bars. Our team works within your budget to enhance functionality while improving energy efficiency and aesthetic appeal.
People
Michael Vassallo
Co-Owner
Michael Vassallo co-owns Rising Sun Pools with his sisters, continuing the family legacy established by their father in 1972. With decades of industry experience, he focuses on technical operations and customer satisfaction, ensuring every project maintains the company's reputation for quality craftsmanship and reliable service.
Gina da Roza
Co-Owner
Gina da Roza manages financial operations at Rising Sun Pools, bringing extensive business expertise to the family-owned company. She works closely with clients to develop cost-effective solutions while maintaining the company's commitment to transparency and ethical business practices established over five decades.
Tara Vassallo-Soto
Co-Owner
Tara Vassallo-Soto represents Rising Sun Pools as the public face of the company, leveraging her industry knowledge to connect with customers and community partners. She plays a key role in maintaining the family business's tradition of excellence while adapting to evolving market demands and technological advancements.
Questions
What pool services does Rising Sun Pools offer?
We provide complete pool solutions including in-ground and above-ground pool construction, hot tub sales and repairs, vinyl liner replacements, seasonal maintenance, equipment upgrades, and commercial pool renovations.
Do you service both residential and commercial pools?
Yes, we serve both residential and commercial clients with specialized services for each, including dedicated commercial pool renovation and inspection programs.
Are financing options available for pool projects?
Yes, we offer financing options to help customers manage the cost of new pool installations or major renovation projects.
What areas do you service?
We primarily serve central North Carolina including Raleigh, Durham, Chapel Hill, Apex, Cary, and surrounding communities within a 30-mile radius of our main Raleigh location.
Do you offer emergency pool repair services?
While we don't provide 24/7 emergency services, we prioritize urgent repair requests and offer prompt scheduling for critical pool issues during regular business hours.
What warranties do you provide?
We offer a 1-year workmanship warranty on vinyl liner installations and a 5-year manufacturer defect warranty covering up to $1200 in repairs, plus extended warranties on Hayward equipment.
Videos
Reviews (4)
Sandy Skibinski
Aug 10, 2022
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I was in your store the other day having water tested for my hot tub. The guys up front were most helpful in testing the water and solving my problem with an $8 bottle of chlorine - the chemical I forgot to add the last time I refilled the tub. Your guys could have sold me all sorts of chemicals and I would have paid for them with no questions. I appreciate the honest tips and quick economical solution for my hot tub. Most women get taken advantage of in a situation like this. I will definitely continue to purchase chemical and supplies from Rising Sun Pools.
Halbert Rand
Jun 19, 2022
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I'ver been waiting for an Aqua Connect system that I placed a deposit on about a month ago. Been waiting for the install since. Delay of the install was due to the company having only 2 service guys and a backlog of services calls. So I accepted the reason and pressed my patience button to "on", sat and waited until they got to me. Well, today a repair guy came out for the install. And guess what? The install wasn't able to be completed because somebody forgot to provide the power cord of the Aqua Connect. I took a day off of work for this install. A day off for nothing.
Joseph Brennan
Jun 07, 2022
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The staff within the store is TOP NOTCH! Friendly, professional, fast services. They all assist and help each other. While one person is writing you up, the next person is loading your car. Their training and knowledge is also exceptional.
Beth Sanders
May 28, 2022
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I am really sorry to have to write this review however after spending two days unsuccessfully trying to get the wrinkles out of a BRAND NEW liner myself, which was installed by Rising Sun Pools, I feel compelled to warn others. I purchased a new liner and perfect pad from Rising Sun in Raleigh NC last year, I contacted Rising Sun right away when I noticed major wrinkles in the bottom of my 16,000 gallon pool.
They directed me to the installer which has been disappointing at best. He does not call or write, and the one time he promised to show up, he didn't. NO call, no text, nothing. I have emailed, and called Rising Sun numerous times, and have gotten no response. It seems they are only interested in new installs, and while I understand that, and the worker shortage, and season, I have tried to get someone from Rising Sun to contact me and try and fix this for over a year. Very disappointed.
They directed me to the installer which has been disappointing at best. He does not call or write, and the one time he promised to show up, he didn't. NO call, no text, nothing. I have emailed, and called Rising Sun numerous times, and have gotten no response. It seems they are only interested in new installs, and while I understand that, and the worker shortage, and season, I have tried to get someone from Rising Sun to contact me and try and fix this for over a year. Very disappointed.
