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Business Details
29 Years
experience
Your Trusted Partner for Custom Vinyl Pool Solutions
Prestige Pools has been dedicated to creating backyard oases since 1997. As a family-owned and operated business, we specialize in vinyl liner pool installation and replacement, combining decades of industry expertise with personalized service. Our team guides clients through every step, from design consulting to expert installation, ensuring seamless execution and lasting satisfaction. With a focus on education, clear communication, and crew consistency, we prioritize client needs while maintaining rigorous quality standards. Our reputation for professionalism and craftsmanship has been built over two generations, serving homeowners in Clayton, NC, and surrounding areas.
Services
Vinyl Liner Pool Installation Vinyl Liner Replacement Custom Pool Design Pool Permitting Services Pool Maintenance Training
Details
  • Year established: 1997
Highlights and features
  • Family-owned business with two generations of industry expertise
  • Specialized focus on vinyl liner pool customization and installation
  • Transparent communication and consistent crew scheduling
  • Proven 4-5 week installation timeline with precise execution
  • Award-winning customer service with 100% satisfaction guarantee
What people say
Smooth experience On-time completion Professional team Quality materials Excellent support
Services
Vinyl Liner Pool Installation
Custom vinyl liner pool installation tailored to your backyard space. Our process includes site preparation, steel wall construction, plumbing, and premium liner installation. We handle permitting and deliver water to start your swimming season immediately. Clients benefit from energy-efficient equipment packages and lifetime maintenance guidance.
Vinyl Liner Replacement
Complete vinyl liner replacement service for aging pools. Includes removal of old liners, structural repairs, and installation of 20/20 or 27/27 mil premium liners. We address plumbing issues and provide chemical balancing to restore pool functionality. Available with equipment upgrades for enhanced maintenance efficiency.
People
Keith Cowell
Owner
Third-generation pool industry expert with 20+ years of installation experience. Oversees all construction projects and client training sessions. Maintains crew consistency and quality control standards.
Sheila Cowell
Owner
Manages client communications and scheduling. Provides detailed project coordination and support throughout the pool construction process. Ensures timely execution of all service commitments.
Questions
Why choose vinyl liner pools over other types?
Vinyl pools offer superior customization and cost-effectiveness compared to fiberglass or concrete options while maintaining durability and aesthetic flexibility.
How long does pool installation take?
Typical installation timeline is 4-5 weeks from excavation to water delivery, excluding permitting and final inspections.
Do you handle permit applications?
Yes, we manage complete permit submissions and coordinate with local municipalities for all required inspections.
What financing options are available?
We partner with HFS Financial to provide accessible pool loan solutions for qualified applicants.
How often do liners need replacement?
Vinyl liners typically last 10-12 years before requiring replacement due to normal wear and aesthetic preferences.
Reviews (5)
Charlotte Manley
Mar 25, 2022 Report
We have been very pleased with Prestige Pools. Our pool was put in October 2021, so we have not used it yet, but we are excited to as soon as it gets warm. Sheila was able to get us scheduled ahead of time and we really appreciated that. Keith Cowell and his team were very professional, on time, honest and did a great job. I would recommend them to anyone looking for a pool. They have answered all of our calls and emails. A great company and great people to work with. I would invite them all to a pool party anytime we have one.
Van Morgan
Feb 12, 2022 Report
Our family simply could not be happier with our pool and it may not have ever happened if it weren't for Prestige Pools. Before we could get a pool, we needed to move a septic tank which required an analysis from a group of soil scientists and multiple approvals from Wake County and the Town of Apex. All of this had to be done during the height of the pandemic when most people were working remotely. Prestige Pools made countless phone calls on our behalf overseeing the entire process far exceeding what many would do for a customer.

These were unprecedented times and they understood that and worked accordingly. Once approvals were received they worked with all parties helping to coordinate the entire project and ultimately delivered a product that exceeded our highest expectation. You can trust Prestige Pools to do a great job. They are trustworthy and talented people and the owners of the company are very hands-on. Our family is beyond happy with our pool and we look forward to many fun summers ahead!
Kurt Ehlert
Sep 01, 2021 Report
We highly recommend Prestige Pools! They are a wonderful family owned company that offers personalized service. From planning to completion the building process went smoothly and we are now enjoying our backyard retreat!
Betsy Eble
Jul 25, 2021 Report
The team at Prestige Pools did an amazing job from Day 1. Everyone was extremely professional. The quality is top notch and their responsiveness to all our questions and coordination were impeccable! We highly recommend. Services: Design, General construction
Sarah Litty
Jun 25, 2021 Report
We had a wonderful experience building our dream pool with Prestige Pools. We experienced excellent workmanship and communication throughout the process and our build was on time and on budget. We highly recommend building your pool with Prestige Pools. We love our new pool. Thank you Keith and the entire Prestige Pools team. Also, a special shout out to Bryan for all of his efforts to see our design and vision come to life.