Business Details
21 Years
experience
Your Trusted Pool & Spa Experts in North Carolina
Paradise Pools & Spas has built a strong reputation on trust and experience, operating as a family-friendly business with a team of pool and spa specialists. Our 5-star rating and A+ BBB accreditation reflect our commitment to excellence in helping customers create personalized backyard retreats. We offer comprehensive solutions including hot tubs, swim spas, pools, and water care products, supported by expert guidance from initial consultation through installation and ongoing maintenance. With three North Carolina locations in Greensboro, Dunn, and Mooresville, we provide free in-store water testing, delivery, and technical services. Our partnerships with industry-leading brands like Cal Spas and Carvin Pools ensure access to premium products. Over nearly two decades, we've established expertise in electrical and plumbing installations, troubleshooting, and warranty service while maintaining a customer-centric approach that prioritizes transparency and satisfaction.
Services
Pool Sales
Hot Tub Delivery
Spa Installation
Water Testing
Technical Service
Details
- Year established: 2005
Highlights and features
- We've served North Carolina with pool and spa solutions for nearly 20 years
- Our BBB A+ accreditation demonstrates our commitment to business ethics
- Offer free in-store water testing at all three North Carolina locations
- Provide comprehensive technical services including electrical and plumbing installations
- Maintain partnerships with industry-leading brands like Cal Spas and Carvin Pools
Associations and certifications
- BBB
What people say
Great prices
Professional delivery
Helpful staff
Excellent service
Quality products
Services
Hot Tub Sales
We offer premium hot tubs from leading brands including Cal Spas, Nordic Hot Tubs, and Innova Spas. Our specialists help customers select the perfect model based on seating capacity, jet configurations, and features. With options ranging from the Crossover 740L to the Topaz Premium Range, we provide expert guidance and installation support for residential customers seeking relaxation solutions.
Pool Installation
Our pool installation services cover above-ground and semi-inground options from Carvin Pools and Vogue Pools. We handle complete backyard transformations including site preparation, structural installation, and water system setup. With expertise in electrical connections and plumbing hardware, we ensure safe, code-compliant installations that create lasting backyard retreats for residential clients.
Technical Service
We provide comprehensive technical services for pools and spas including electrical testing, component replacement, and plumbing repairs. Our technicians handle everything from control board installations to jet assembly replacements. With 15+ years of experience, we offer troubleshooting and maintenance solutions for all major brands, ensuring optimal performance of heating systems, filtration units, and circulation components.
Water Testing
Our free in-store water testing service helps maintain proper chemical balance in pools and spas. We analyze key parameters to determine necessary adjustments for sanitation and water quality. This service supports long-term equipment maintenance while ensuring safe, comfortable soaking conditions. Customers receive personalized recommendations for chemical treatments based on their specific water conditions.
Swim Spa Sales
We offer Cal Spas Swim Spas and other models designed for fitness and relaxation. These units combine exercise capabilities with hydrotherapy features, featuring current systems for swimming workouts and therapeutic jet configurations. Available in multiple sizes including the Freestyle-X and Olympian series, our swim spas provide year-round aquatic exercise solutions for residential properties.
Questions
What pool and spa brands do you carry?
We feature top brands including Cal Spas, Innova Spas, Nordic Hot Tubs, Carvin Pools, and Vogue Pools for premium quality and innovation.
Do you offer installation services?
Yes, we provide complete installation for pools, hot tubs, and swim spas including electrical and plumbing connections at all North Carolina locations.
Are financing options available?
Yes, we offer financing solutions to help customers purchase pools, spas, and swim spas with flexible payment terms.
What service areas do you cover?
We serve Greensboro, Dunn, Mooresville, and surrounding North Carolina areas with sales, installation, and maintenance services.
Do you provide technical repair services?
Yes, our technicians handle electrical, plumbing, and component repairs for all major pool and spa brands with 15+ years of experience.
What are your showroom hours?
Our Greensboro and Mooresville locations are open Monday-Saturday 10am-6pm. The Dunn showroom is open Tuesday-Saturday same hours.
Reviews (12)
Sylvia Fatigati
May 17, 2022
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My wife went to Leslie pool and spa today and purchased a tri-vac vacuum head for 57.00. When I got home from work I thought she paid too much. I went to Paradise pool and spa and paid 20.00 for the same vacuum head. When she went into Leslie's pool, they had only one person working and it took over thirty minutes to be helped. When I walked into Paradise pool and spa, as soon as I walked in, there was a person who met me in the isle to help me. I have found the pool store that I will be using for now on, ,,
Wendy Bullins
Jul 27, 2021
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Great prices. Helpful staff, very quick with setup. I highly recommend this company. We got our pool August 2019. We have really enjoyed it. Thanks Ray and staff for all your help.
Haley Combs
Jul 06, 2021
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Recently bought a pool from another company, didn't even receive all the parts to the pool, and paid $1,000 more for it! Went to Paradise to buy a new pool, got a better deal and a greater pool! Will only go to Paradise for all of our pool needs. Great customer service!
Teresa Lowrance
Jul 05, 2021
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Ray, I want thank you and your staff from educating me on the kind of pools you carry, which helped me make the best purchase for us and right on to the install. I don't think I have ever had a install of anything go that great! My pool was delivered on Thursday, Grading done on Friday and pool was installed on Saturday. When installers got there, everyone knew just what they were suppose to do! They were done by late evening and returned Sunday morning for finishing touches. thanks again to all of you!
Tom Harris
Jun 05, 2021
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Ray and his crew are phenomenal in every way. The hot tub I got from Ray is SO much better built than the comparably priced hot tub I had bought from an area "discounter". Not only is the product better, but the SERVICE and FOLLOW UP I got from Ray have been incredibly good. He is a guy who cares and it shows. Very refreshing to do business with someone like that! I liked the product and service so much I bought a second hot tub from Ray for my second home and both hot tubs have been 100% problem free and Ray is always there to hold my hand and answer my questions about proper chemical balance etc.
If I could give Ray 10 stars instead of just 5 I would do it since as a retired general contractor I know how hard it is to find subcontractor and vendors who do what they say they are going to do and follow through and follow up and CARE. Thanks Ray!
If I could give Ray 10 stars instead of just 5 I would do it since as a retired general contractor I know how hard it is to find subcontractor and vendors who do what they say they are going to do and follow through and follow up and CARE. Thanks Ray!
Lance D.
Jun 02, 2021
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Hi, I recently purchased the Vogue Conquest LX pool from the Paradise Pools, Greensboro, NC store. Let me tell you, my family and I are truly satisfied with the pool and the outreach by the store owner (Mr Ray Kopp) and his team in ensuring that we were satisfied with our purchase. They still remain available to answer any questions we may have about our pool. Friendly people selling and outstanding product.
I kept having problems of my pool pipes corroding when using the salt water system, I contacted Pool Paradise and they educated me on the oxidizer that eliminates the use of chlorine by using zinc, sliver, and copper to kill algae and keep the pool water clean at a safe level is awesome. I would advise anyone currently using a salt water pool with a salt water system to switch to an oxidizer. Call the store and the knowledgeable staff will tell you all about it. Its a money saver. Completely Satisfied.
I kept having problems of my pool pipes corroding when using the salt water system, I contacted Pool Paradise and they educated me on the oxidizer that eliminates the use of chlorine by using zinc, sliver, and copper to kill algae and keep the pool water clean at a safe level is awesome. I would advise anyone currently using a salt water pool with a salt water system to switch to an oxidizer. Call the store and the knowledgeable staff will tell you all about it. Its a money saver. Completely Satisfied.
Melanie & Abbie Handy
Jun 01, 2021
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These people are super friendly. And I had an issue with a return and they took care of that with care and concern. The owner even looked up on the spot when an order of pool vacuums would be arriving. I really felt they took time even when it was busy in their store. Great place.
SteelerfanMatt T.
May 29, 2021
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Purchased my Carvin "24 rd Downtown "pool from Paradise In Greensboro. Couldn't be happier it's a beautiful pool and the guys and girls at Paradise made it a easy process. I highly recommend getting the Ionizer with your pool well worth it. Their install team is top notch. My water is a crystal clear and very easy to maintain while my neighbors brand X pool same size is not. You will be very pleased when dealing with Paridise.
Amber Wray
May 20, 2021
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I have to say Paradise pools gets 5 stars hands down for the best service and meeting every expectation. Everyone was super friendly and knowledgeable. We ran into a few bumps in the road, but Ray was amazing and helped us in everyway possible. Can't say thank you enough. We are so glad that we chose you. Now to many years of making summer memories!
Angel Pardue
May 15, 2021
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I have to rave about how awesome and informative Samantha is at Paradise Pools & Spas! I walked in Leslie's pool place without a greeting or an "I'll be right with you " absolutely nothing! I walked around the store for 20 minutes before the girl finally asked to test my water, she handed me a print out and said we are all out of what you need. So we went up to Paradise Pools & Spas, clueless on what we needed.
When we walked in, we were greeted by 3 people! Samantha hopped right up (close to closing time too) she explained everything we needed and why. She was not rushed either, she was patient and so very helpful. Now we know exactly what we need to get our pool ready for the season. Thank you so much Samantha for your knowledge and great customer service! This will definitely be our go to pool supply store from now on!
When we walked in, we were greeted by 3 people! Samantha hopped right up (close to closing time too) she explained everything we needed and why. She was not rushed either, she was patient and so very helpful. Now we know exactly what we need to get our pool ready for the season. Thank you so much Samantha for your knowledge and great customer service! This will definitely be our go to pool supply store from now on!
Dennis Szentmariay
Jun 14, 2019
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First Class customer service and great prices. Our salesman Arron was great, no pressure at all. Aaron took the time to explain about all the different hot tubs and what they had to offer. Aaron invited my wife and I to try out a hot tub before purchasing which really gave us an Opportunity to find the right hot tub. We selected an Alps spa hot tub for a great price and since it was a floor model we had it delivered within a week.
The day of delivery was a breeze. Sterling and his crew Did a awesome job installing the hot tub in a difficult location. They were very professional and knowledgeable. If you are looking for customer service from a locally owned business then look no further. I highly recommend Paradise pools and spa.
The day of delivery was a breeze. Sterling and his crew Did a awesome job installing the hot tub in a difficult location. They were very professional and knowledgeable. If you are looking for customer service from a locally owned business then look no further. I highly recommend Paradise pools and spa.
Ben Creamer
Feb 04, 2018
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Purchased a Jacuzzi from Paradise pools. They were wonderful to work with. Offered a great price and did everything that they promised. Delivery team was extremely professional and had me up and running quickly. First class operation!