Signature Pools & Spas

You should always get multiple bids on any project you do. But don't let Signature know this. If they find out, you simply wont get a bid from them. They'll be the highest bid you get by miles. and their work doesn't reflect the cost difference. They don't feel confident in their pricing or ability to match what their competitors offer. Bob the owner seemed nice enough, when and if he ever returns your call.

His staff though, is lazy and incompetent. Don't waste your time with Jason or Niki. They will BS you to the nth degree and their design skills are that of a 5 year old. don't waste your time, call a few of their competitors.

Signature Pools was great to work with! When getting quotes and timelines they were the only ones to respond in a decent amount of time and had a much faster build time. They were able to build the pool exactly how I drew it and didn't try to change anything on me or push additional items on as well. Robert and Jeremy were always available and helped calm any worries.

They answered all my questions honestly and gave great feedback throughout the process. I was never not in the loop of what was happening. My pool got finished in the 6 weeks they promised and I couldn't be happier! Friends and family were impressed at how fast they were able to build such a beautiful product. We are excited to enjoy this beautiful pool all summer! If need be we would gladly work with Signature Pools again.

I have a signature pool with a salt system, and a Quartz plaster finish. The pool is 5 years old. Maintenance and chemicals have all been done per schedule. I have 1 large area where the pool rebar below the gunite is bleeding through the Quartz and causing a large rust stain. I also have 2 rebar bleed stains along my tile line. I brought my issue up with a co-worker whose friend also used signature for a hot tub, I was told they had the same issue.

To fix the rust stain, pool is going to have to be drained and patched/resurfaced. *****Update 4-28-21******* I received a personal phone call from Bob, the owner of signature Pools. Bob explained his position on the matter from a business owners perspective. Update 7-5-21 Our sheer descent (waterfall water feature) is now leaking. Initially we thought it was a pipe but had a company come out and show us the waterfall is broken.

We were told it was not properly installed and leveled. We were told our retaining wall would need to be demo'ed to complete this job which is going to cost a lot. Update 5-21-22 We are having our pool resurfaced by a different company. During the old plaster removal process there is multiple more rust spot found. Pretty unacceptable.

This review is well over due. I can't over state how happy my family and I are that we hired Signature Pools and Spa to create our backyard paradise. From day one, Jason the Sales and design guy, was very responsive and flexible to our needs. Once construction started, I solely communicated with Bob the owner. If you don't like calls on a Sunday afternoon.

This might not be the company for you. I personally like Bobs dedication of keeping his clients well informed throughout the entire build process. Also, he was super responsive to answering any and all questions I had. His work crews were very respectful and clean throughout the entire process. The whole process from start to finish was a pleasure and I highly recommend Signature Pools and Spa for all of your pool needs.

The pool was put in fine although they took a long time to finish the surface. After it was installed, some of our equipment leaked and their follow-up service has been really bad. They will not respond to calls for service. Now I have one piece of pool equipment that I cannot get serviced at all. I would not recommend Signature for pool installations.

Signature pool was great from start to finish! Travis designed our pool to our liking which took a few different designs but he was patience and listened to what we wanted. They promised that our pool was to be finished in 6-8 weeks and they were finished in 4 weeks. Great communication between all staff. Thank you again! They're a local family owned business also!

Jason and Bob from Signature Pools were the best! My family and I could not be more pleased with our custom pool. Jason listened to my ideas and beautifully incorporated them into our pool design. He didn't pressure me to spend more, add more, or go bigger. He genuinely wanted to create what I had envisioned and was respectful of my time and money.

He was also not afraid to tackle some of tricky complications that came from having an older property. I have never had any major construction done to my house. This was the first upgrade I have made to the home and for my family this was a huge investment. Jason and Bob were both very good about answering my questions and walking me through the process.

On top of all this we have a dog and I requested to know the day before construction workers would be in my yard so I could find a dog sitter. Bob always gave me a text the day before someone would be in my backyard so I could make arrangements for my pup. Our pool was finished in January and we just jumped in for the first time yesterday. We are over joyed at how the pool matches what we had imagined. I am so thankful for Bob and Jason's positive, professional and friendly dispositions. It was truly a pleasure working with them to make our dream come true.

My new pool is absolutely gorgeous! Nicci was absolutely amazing! She was friendly, personable, professional and extremely responsive! I wouldn't use any other company! Thank you Signature Pools! Services: General construction, Design

They were great from helping me design my pool the way I wanted it. No other place could do this. Nicci you are amazing. You kept me up to date every step. Heather you always texted me back with the answers to all my many questions. Bob I couldn't believe the first time you texted me and called. I was shocked that you would take the extra step! The people you contract with were always professional and always arrived on time.

They never started before 7 and I know my neighbors appreciated this :. You have completed in half the time my coworkers pool was completed by another company. Thank you! Nicci you rock!

We highly recommend Signature Pools. Their professionalism from the first meeting to the finished product compare to none. Our swimming pool turned out even more beautiful than we envisioned in the 3D video proposal that we initially received. While building a pool on a slope with quite a bit of rock is a challenge, there were no surprise add on extra charges.

It was a great experience working with the owner Bob Mellon and his entire crew. Bob was always quick to respond to any questions we had. Bob's employee Brandon was very thorough on explaining all the pool equipment to us. We would like to thank them again for making this experience effortless and "pain free"!