Business Details
36 Years
experience
Your Trusted Pool Partner in Cumming, GA
Swimtime Pools has been a family-owned leader in the swimming pool industry since May 1990, serving North Atlanta and surrounding areas. Our commitment to quality, creativity, and experience drives every project, from new pool construction to maintenance and repairs. With three generations of the Hilliard family at the helm, we combine decades of expertise with ongoing technical training to ensure superior craftsmanship. Our team of factory-trained technicians provides reliable service, specializing in pool equipment repairs, structural fixes, and eco-friendly solutions. We prioritize customer satisfaction through industry-leading warranties and personalized attention to every client's vision. Our dedication to employee development ensures consistent, knowledgeable service, with many technicians boasting over 10 years of tenure.From initial consultation to post-construction support, we handle all aspects of pool ownership to deliver lasting value. Our service areas include Cumming, Roswell, Alpharetta, Milton, and surrounding Georgia communities. Recognized by the Association of Pool and Spa Professionals as both a Professional Certified Builder and Certified Services Technician, we maintain rigorous standards of safety and quality. Whether designing custom watershapes or performing routine maintenance, we treat every project as a partnership to create backyard oases that exceed expectations.
Services
New Pool Construction
Pool Maintenance
Pool Repair
Outdoor Living Spaces
Structural Repairs
Details
- Year established: 1990
Highlights and features
- We offer 30+ years of family-owned expertise in pool construction and service
- Our technicians attend annual manufacturer-led training for cutting-edge equipment knowledge
- We provide industry-leading warranties on all pool construction and repair work
- Our consistent maintenance technicians serve clients on fixed weekly schedules
- We combine custom design capabilities with eco-friendly pool solutions
Associations and certifications
- Association of Pool and Spa Professionals
What people say
Courteous and knowledgeable
Timely service
Great pool service
Pleasant experience
TOP NOTCH
Services
New Pool Construction
We create custom swimming pools tailored to your property and lifestyle. Our construction process includes 3D design visualization, permit acquisition, and expert installation using premium materials like Stone Scapes interiors and Pentair equipment. With over 30 years of experience, we transform backyards into personalized oases while maintaining strict quality standards and providing comprehensive warranties.
Pool Maintenance
Our scheduled maintenance plans ensure optimal pool condition year-round. Services include weekly cleaning, chemical balancing, equipment checks, and detailed reporting. Technicians with 9-34 years of experience provide consistent care using industry best practices. We offer flexible pricing options including all-inclusive plans and service-plus-chemicals models to suit different homeowner needs.
Pool Repair
We handle all types of pool repairs from mechanical issues to structural problems. Our factory-trained technicians specialize in pump, filter, heater, and automation system repairs for major brands. Structural repair capabilities include crack repair, tile replacement, and concrete leveling. With winter technical training programs and decades of combined experience, we resolve complex issues efficiently while maintaining manufacturer warranty standards.
Outdoor Living Spaces
We create comprehensive backyard transformations featuring custom hardscapes, landscaping, fire features, and outdoor kitchens. Our designs integrate seamlessly with new or existing pools to maximize functionality and aesthetics. Using premium materials and expert craftsmanship, we develop cohesive outdoor environments that enhance property value and create lasting family memories.
Structural Repairs
We specialize in fixing structural pool and deck issues using advanced techniques like carbon fiber stitching and urethane slab leveling. Our team addresses cracks, settling, and masonry problems with durable solutions that restore safety and appearance. With access to specialized equipment and materials, we handle complex structural challenges while maintaining the integrity of your pool system.
Questions
What pool services do you offer?
We provide full-service pool solutions including new construction, maintenance, mechanical repairs, structural fixes, and outdoor living space design across North Atlanta.
Do you service older pools?
Yes, we maintain and repair pools of all ages with technicians trained on both legacy systems and modern smart technology equipment.
Are your technicians certified?
Our team includes Association of Pool and Spa Professionals certified builders and service technicians with annual manufacturer-led training programs.
What warranty options exist?
We offer industry-leading warranties on construction and repairs, plus extended manufacturer warranties through our authorized dealer partnerships.
How often should pools be maintained?
We recommend weekly maintenance for optimal performance, though we offer biweekly options depending on pool usage and environmental factors.
Do you handle emergency repairs?
While we don't offer 24/7 emergency service, we prioritize urgent repair requests during regular business hours with our experienced technical team.
Reviews (6)
Mary Green
Apr 19, 2022
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For 15 plus years, Swimtime has been with us from new construction to maintenance and replacement of equipment when needed. We can't say enough good things about their commitment to their customers. Tonight, Michael came by to help us with an extra filter cleaning due to pollen. This was on a Friday night of a holiday weekend- enough said.
Carol McLoughlin
Jan 31, 2022
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I can't say enough about Swimtime Pools and their amazing service. We have used them for many years for our weekly maintenance service as well as for any/all repairs that we have needed on our pool. Their customer service is exceptional. Any time I reach out, my emails or calls are always handled in a very timely manner. They are a knowledgeable, honest, and hard working company that truly puts their customers first. I would highly recommend Swimtime Pools for all of your pool needs too.
Kevin Davis
Nov 15, 2020
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We highly recommend Swimtime Pools. Being a family business means a lot these days and it shows when working with Swimtime Pools as they take care of you and make you feel like family. The construction of our beautiful pool just finished a few weeks ago. We have to give a shout out to Wayne in sales - he was our guy from the beginning and continued to be a resource for us on our project while the construction was ongoing.
Working with Wayne to design a gorgeous pool for our backyard was great. We were also very pleased working with Doc - a true professional and very skilled/experienced with great leadership. Ross was great in answering our questions during the project - we threw a lot of 'first time pool owner' questions at Ross during the construction and he took the time to make sure we understood the answers to our questions and felt comfortable. Alfredo was also great - he made working on tractors look so easy and we appreciate his attention to detail on our pool project.
Working with Wayne to design a gorgeous pool for our backyard was great. We were also very pleased working with Doc - a true professional and very skilled/experienced with great leadership. Ross was great in answering our questions during the project - we threw a lot of 'first time pool owner' questions at Ross during the construction and he took the time to make sure we understood the answers to our questions and felt comfortable. Alfredo was also great - he made working on tractors look so easy and we appreciate his attention to detail on our pool project.
Susan Stover
Apr 19, 2020
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Our pool pump suddenly stopped working in November, right around the Thanksgiving holiday and Swimtime Pools was able to send someone almost immediately. Scott was the technician and he identified the problem and was great to work with on getting the repair done. Michael Hudson was very attentive in calling to discuss our options and keeping us updated regarding the repair. They were honest and upfront about what option they thought would serve us best and what the cost of repairs would be, which were exactly what they stated, with no surprises. We would use them again and will recommend this company to our buyers when we sell our home later this year.
Ayana Dudley
Mar 01, 2020
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Strongly recommend. Discontinued my previous company due to poor service. Swimtime has handled my pool for a few years now and very satisfied. Consistent in service, excellent repair work, and reasonable pricing. Very prompt also. Michael in the office is great to work with!
Michelle Pirkle
Nov 30, 2019
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SwimTime Pools ARE THE BEST! Our family hired SwimTime to put in our pool 28 years ago. Since we have been a part of the SwimTime family, we've watched 3 generations of Hilliards' serve the pool industry. Through the 3 generations of the incredible Hilliard Family, we have never been disappointed in the timely, dependable, reliable, affordable, and appreciated service they have and continue to provide to us.
If you are considering a pool or hot tub, look no further. I can assure you that you will not be disappointed.! I have been recommending SwimTime Pools for 28 years! I know many who have used them and were extremely pleased. It's hard to find a business these days who is EXCELLENT in all aspects.customer service, billing, construction, and service.but with these kind people, it is all EXCELLENT! WE LOVE ALL the SwimTime family, but would definitely have to give a big shout out to Ross! "He gives Service with a huge heart and a huge smile!" The Pirkle Family.
If you are considering a pool or hot tub, look no further. I can assure you that you will not be disappointed.! I have been recommending SwimTime Pools for 28 years! I know many who have used them and were extremely pleased. It's hard to find a business these days who is EXCELLENT in all aspects.customer service, billing, construction, and service.but with these kind people, it is all EXCELLENT! WE LOVE ALL the SwimTime family, but would definitely have to give a big shout out to Ross! "He gives Service with a huge heart and a huge smile!" The Pirkle Family.
