Business Details
21 Years
experience
Your Trusted Custom Pool Builder in Houston
Wet Pools has been dedicated to crafting exceptional swimming pool experiences since 2005. As a family-owned and operated business based in Katy, Texas, we specialize in custom pool design and construction, outdoor living spaces, and comprehensive maintenance services. Our team of certified professionals brings over 30 years of combined industry expertise to every project, ensuring hydraulic efficiency, energy conservation, and ease of maintenance. We distinguish ourselves by eliminating middlemen, providing direct access to our owner-led design and construction process.With a steadfast commitment to integrity and customer satisfaction, we maintain a satisfactory record with the Better Business Bureau while serving Houston and surrounding areas including Richmond, Sugarland, and Fulshear. Our Pentair-certified technicians guarantee quality service, and our portfolio showcases innovative solutions from freeform tropical pools to contemporary geometric designs enhanced by water and fire features.
Services
Custom Pool Construction
Outdoor Living Spaces
Pool Maintenance
Water Features
Fire Features
3D Design Services
Pool Renovations
Service Consultations
Weekly Maintenance
Equipment Repair
Details
- Year established: 2005
Highlights and features
- We offer 19+ years of combined experience in pool construction and maintenance
- Our owner-led design process eliminates middlemen for direct project oversight
- Certified Pool Operators ensure professional maintenance and service
- In-house licensed electrician handles all pool equipment service needs
- We maintain the highest standards of integrity with BBB satisfactory record
Associations and certifications
- Better Business Bureau (BBB)
What people say
Excellent service
Professional quality
Responsive and informative
Quality installation
Prompt service
Services
Custom Pool Construction
We design and build custom swimming pools tailored to individual preferences. Our process includes 3D design visualization, hydraulic balancing for efficiency, and construction using premium materials. Clients receive personalized consultations to transform backyard concepts into functional aquatic spaces with options for freeform tropical designs or geometric contemporary styles.
Outdoor Living Spaces
Our outdoor living solutions integrate pools with complementary features like pergolas, fire pits, outdoor kitchens, and covered patios. We create cohesive environments for year-round enjoyment, combining aesthetic appeal with practical functionality to enhance property value and family recreation opportunities.
Pool Maintenance
Certified technicians provide comprehensive weekly maintenance services including chemical balancing, debris removal, and equipment checks. Our program ensures water clarity and system functionality while preventing common issues through proactive care and seasonal adjustments tailored to each pool's specific needs.
Water Features
We incorporate decorative water elements like rock waterfalls, sheer descents, and spa spillways into pool designs. These features enhance aesthetic appeal while creating soothing ambient sounds, with technical expertise ensuring proper integration with pool systems for reliable operation.
Fire Features
Our fire feature installations include fire pits, bowls, and fireplace elements that complement outdoor living spaces. Designed for safety and visual impact, these elements extend usability of outdoor areas into cooler seasons while adding dramatic nighttime illumination.
People
Doug Hanks
Owner
With over 19 years in pool construction, Doug leads design and building operations. He pioneered the owner-direct service model and maintains hands-on involvement in every project's execution and quality control.
Coleen Hanks
Owner
As co-owner, Coleen oversees business operations and client relations. Her leadership ensures consistent application of the company's integrity-driven approach across all customer interactions and project deliveries.
Questions
What areas do you serve for pool construction?
We serve Houston and surrounding communities including Katy, Richmond, Sugarland, Fulshear, and Cypress.
Do you offer both freeform and geometric pool designs?
Yes, we specialize in both freeform tropical-style pools and contemporary geometric designs with modern features.
Are your technicians certified for pool maintenance?
All our maintenance technicians are Certified Pool Operators with specialized training in chemical balancing and system maintenance.
Can you integrate outdoor kitchens with pool areas?
Yes, we design and build complete outdoor living spaces that seamlessly integrate pools with kitchens, fire features, and entertainment areas.
Do you provide 3D design visualization?
Yes, we offer 3D design services to help clients visualize their complete outdoor environment before construction begins.
Are you affiliated with the Better Business Bureau?
Yes, we maintain a satisfactory record with the Better Business Bureau as part of our commitment to business integrity.
Reviews (4)
Walid Soliman
Jun 05, 2022
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Wet Pools are simply awesome. They built a beautiful pool for us in our old house about 8 years ago, and recently built a second and more beautiful pool for us in our new home. Doug did a great job starting from designing the pool realtime with us while sitting in their office, and giving us ideas/options that met our requirements, all the way through managing the construction of the pool so efficiently, which led to finishing the pool in 7 weeks, when a lot of our other neighbors who used other pool builders, were taking more like 8-10 weeks to complete their pools.
I am a very picky person by nature of my profession, and Doug was very patient with me and answered all my questions in a timely manner, and helped me stay the course and avoid any unnecessary changes to the design that could have led to additional cost. Needless to say, their cost was very competitive compared to the two other builders I received estimates from. I would definitely recommend Wet Pools to anyone who wants to build a new pool with a reasonable cost and a high quality final product.
I am a very picky person by nature of my profession, and Doug was very patient with me and answered all my questions in a timely manner, and helped me stay the course and avoid any unnecessary changes to the design that could have led to additional cost. Needless to say, their cost was very competitive compared to the two other builders I received estimates from. I would definitely recommend Wet Pools to anyone who wants to build a new pool with a reasonable cost and a high quality final product.
Gary L.
May 04, 2022
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I have been searching someone to help with clogged pool lines for two weeks and other companies either did not want to take the job or did not show up. I called Wet Pools and they were able to come to my house the next day to service my pool while I was at work. By the time I got home, problem solved. So I'm very happy with results and the customer service was so nice to work with. I will be using this pool company for future needs. Thank you!
Karen W.
Feb 25, 2022
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All pools take time, duration for the finished product & enduring messes. Our finished product is a dream come true! Even some of the unknown mistakes were to our advantage. We were not charged more than the final quote and ended up with a superior pool from the ground up. As things evolved we were continued to be asked what options would could take. Several options that made our pool stronger, with better amenities, including some of my own art tiles into the upper border rim. We have water falls that we didn't order, but not charged for because the plumbers made the mistake. It is truly everything we wanted & more. Integrity really matters to this company!
Courtney Cherry
Feb 16, 2022
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Wet Pools is an excellent pool company. They were patient with our design changes, very responsive and extremely efficient during construction. We had our pool done within 8 weeks and Doug and his team was with us every step of the way. Now our neighbor is also working with Wet Pools and their pool is going just as well. Services: General construction, Design
