Business Details
50+ Years
experience
Your Trusted Partner for Pool Solutions in Las Vegas
Renaissance Pools has been a cornerstone of the Greater Las Vegas community since 1947, providing top-quality pools, hot tubs, swim spas, and saunas for over three generations. As a family-owned and operated business, we pride ourselves on our rich history, exceptional customer service, and commitment to turning every backyard into a personal oasis. With over 75 years of combined experience, we are the longest-standing family-owned pool builders in Nevada, offering unparalleled expertise and a 3-acre showroom showcasing the latest in pool and spa designs.Our in-house approach ensures tight control over scheduling and quality, building pools faster and more efficiently than most builders without sacrificing craftsmanship. Proudly BBB accredited, we stand by our values of integrity and quality, delivering a trusted experience that ensures every client enjoys the highest level of service and satisfaction.
Services
Swimming Pools
Hot Tubs
Swim Spas
Saunas
Plunge Pools
Details
- Year established: 1947
Highlights and features
- Family-owned since 1947 with over 75 years of combined industry experience.
- BBB-accredited with an A+ rating for exceptional customer service.
- In-house expertise ensures faster installation and quality control.
- 3-acre showroom featuring the largest selection of fiberglass pools in Las Vegas.
- Offering low-maintenance, durable pools with industry-leading warranties.
Associations and certifications
- BBB Better Business Bureau
What people say
Efficient and helpful
Low maintenance
Knowledgeable staff
Excellent service
Solid reputation
Services
Fiberglass Swimming Pools
Fiberglass pools offer elegance and simplicity, designed to transform outdoor spaces into luxurious retreats. Their smooth, non-porous surface resists algae growth, requiring minimal upkeep. Available in diverse shapes, sizes, and colors, these pools cater to every backyard style. Industry-leading warranties ensure long-term satisfaction, making them ideal for homeowners seeking effortless enjoyment and lasting value.
Hot Tubs
Hot tubs provide relaxation, therapy, and entertainment with adjustable jets and energy-efficient designs. Our selection includes ergonomic seating and advanced hydrotherapy features. Backed by trusted warranties, these units deliver year-round comfort and therapeutic benefits, enhancing your outdoor living space with luxury and convenience.
Swim Spas
Swim spas combine fitness and relaxation with adjustable currents for low-impact workouts and soothing soaks. Their space-saving design suits any backyard, offering temperature controls and customizable seating. These versatile units cater to families, athletes, and wellness enthusiasts seeking a hybrid solution for exercise and leisure.
Saunas
Saunas promote detoxification, muscle recovery, and stress relief through heat therapy. Our models feature sleek, space-efficient designs with intuitive controls. Integrating seamlessly into homes, they offer a private escape for relaxation and rejuvenation, enhancing overall wellness with traditional and infrared options.
Plunge Pools
Plunge pools provide a refreshing, compact solution for small spaces. Designed for quick dips and cooling off, they combine functionality with modern aesthetics. Ideal for urban backyards, these pools offer a practical yet luxurious addition to outdoor areas without requiring extensive space.
People
Jim Alexander
President
Jim Alexander, a retired police officer and Master Mason, has led Renaissance Pools since 1978. Appointed to the Nevada State Contractors Board twice, he brings integrity and expertise to every project.
Heather Sage
Sales Representative
Heather Sage, Jim's daughter, joined the business in 2015 and has overseen over 100 pool installations. Known for her friendly demeanor and expertise, she ensures client satisfaction at every stage.
Tim Hanson
Sales Consultant
Tim Hanson is praised for his professionalism and clear communication. He guides clients through the pool selection process, ensuring a smooth and stress-free experience from consultation to completion.
Reuben
Installation Specialist
Reuben is recognized for his hard work and patience, explaining installation details to first-time pool owners. His dedication ensures projects meet high standards despite occasional delays.
Jose
Service Technician
Jose provides exceptional service, often going above and beyond, including holiday visits to expedite projects. Clients praise his reliability and commitment to delivering quality results efficiently.
Questions
What services does Renaissance Pools & Spas offer?
We specialize in fiberglass and concrete pools, hot tubs, swim spas, saunas, and plunge pools, with financing and installation services available.
Are financing options available for pool installations?
Yes, we offer financing options to help make your dream pool or spa more affordable.
How long does pool installation take?
Most installations take 60 days or less, depending on weather and inspection schedules.
Is Renaissance Pools BBB accredited?
Yes, we are BBB accredited with an A+ rating for exceptional customer service.
Do you serve areas outside Las Vegas?
We primarily serve the Greater Las Vegas Valley but can discuss options for nearby regions.
What warranties do your pools include?
Our pools come with industry-leading warranties covering materials and craftsmanship for long-term peace of mind.
Reviews (4)
Satisfied Customer
Aug 10, 2022
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We absolutely love our Renaissance pool and wouldn't consider owning a gunite pool. Based on our experience, we certainly recommend Renaissance Pools & Spas to anyone seeking a high-quality pool, lower maintenance requirements and excellent service to back it up.
Scott
Apr 11, 2022
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Run, don't walk away from this company. They took more than $5,000 from me for a spa 11 months ago with delivery expected between August and October 2021. They still have my money, I still have no spa, they refuse to return calls and try to get me to accept a lesser spa because "prices have gone up since May 2021".
Edward Ojeda
Feb 25, 2022
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When had our pool completed back at the end of 2020. It took forever to get the pool completed but they do do a good job. But not going to say great cause it took forever and they are HORRIBLE at communication. They never answer the phone, or emails and rarely return messages. Started pool in April of 2020 and finished in November of 2020. Within the one year warranty period, a small piece of deck to pool, trim broke.
We called, emailed and called again. ZERO Response. It should have been covered and they could careless. Not sure how they stay in business with customer service like this. Don't get me wrong, the field crew (actual trademens) are amazing people, but admin, sales and warranty are not good. 3 stars are for the guys in the field doing the work and turning over a nice finished product. If their office was as good as their field team, this could have easily been 5stars.
We called, emailed and called again. ZERO Response. It should have been covered and they could careless. Not sure how they stay in business with customer service like this. Don't get me wrong, the field crew (actual trademens) are amazing people, but admin, sales and warranty are not good. 3 stars are for the guys in the field doing the work and turning over a nice finished product. If their office was as good as their field team, this could have easily been 5stars.
Michelle Vieira
Dec 27, 2021
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I ordered a fiberglass pool. It took some time due to Covid but I am very happy. Jose and his crew who installed the pool were great and kept me up on all of the stages of building. The concreate crew from D&D Concreate did a great job. Everyone worked really hard. Special Thanks to Heather for everything she did.
