Business Details
25 Years
experience
Emergency
services
Your Trusted Pool & Spa Experts in Collingwood
Clark Pools Collingwood has been a trusted name in pool and spa services for over two decades, serving South Georgian Bay residents with dedication and expertise. Founded in 2001, our team combines over 20 years of hands-on experience with a commitment to treating every customer like family. We specialize in comprehensive pool and spa solutions, including opening, closing, cleaning, repair, and free water testing, ensuring your investment remains safe and enjoyable. Our technicians undergo rigorous training to deliver reliable, knowledgeable service, and we prioritize safety in every task, from chemical handling to equipment maintenance. As a locally owned and operated business, we take pride in supporting our community while maintaining a reputation for quality workmanship and top-tier products. Our transparent communication, including before-and-after photos and service notifications, ensures clients feel informed and valued throughout every interaction.
Services
Pool Cleaning
Pool Repair
Hot Tub Cleaning
Hot Tub Repair
Pool Opening
Pool Closing
Free Water Testing
Liner Replacement
Inground Pools
Spas
Details
- Year established: 2001
Highlights and features
- 20+ Years of Pool Service Expertise
- Expert Pool Repairs for All Equipment
- Free Water Testing with Expert Advice
- Fully Stocked Store for Immediate Needs
- Experienced Technicians with Safety Focus
What people say
Great service
Helpful and Knowledgeable
Second to None
Friendly Staff
Trusted Experts
Services
Pool Cleaning
Our pool cleaning service ensures crystal-clear water through weekly or monthly visits, including debris removal, chemical balancing, and equipment checks. Technicians use professional-grade tools to scrub walls, clean filters, and test water chemistry, preventing bacterial growth and maintaining safety. Clients receive real-time updates with before-and-after photos, and we offer flexible scheduling without contracts for residential and commercial properties.
Pool Repair
We diagnose and fix all pool equipment issues, from pumps and filters to leaks and liners. Our technicians use advanced leak detection technology to pinpoint problems without damaging property, and we offer emergency repairs for critical failures. Services include replacing worn parts, winterizing plumbing, and servicing automation systems, ensuring optimal performance for in-ground, above-ground, and commercial pools.
Hot Tub Cleaning
Our hot tub cleaning service includes draining, sanitizing, filter cleaning, and water chemistry balancing. Technicians inspect jets, heaters, and ozonators while providing bi-weekly or monthly maintenance plans. We use non-abrasive cleaners to protect surfaces and offer winterization services to prevent freeze damage, ensuring a hygienic, relaxing experience for residential and seasonal properties like ski chalets.
Pool Opening
We prepare pools for summer with cover removal, equipment reinstallation, and chemical treatment. The $375 service includes wall scrubbing, filter cleaning, and a startup chemical kit, with optional add-ons like vacuuming. Technicians inspect for cracks or leaks and provide a post-service water test, ensuring safe, balanced water ready for enjoyment within 2-3 days.
Hot Tub Repair
We service all hot tub brands, fixing jets, heaters, and control systems with same-day diagnostics. Our team handles electrical issues, plumbing leaks, and component replacements, including proprietary parts. Services extend to relocating or removing old tubs, with expertise in brands like Bullfrog, Arctic Spas, and Jacuzzi, ensuring reliable operation for residential and commercial clients.
Questions
Is financing available for hot tub purchases?
Yes, we offer financing options through partnered lenders for hot tub purchases.
Do you service both residential and commercial pools?
Yes, we provide tailored services for both residential and commercial pool needs.
Can I schedule weekly or monthly pool cleaning?
We offer flexible cleaning schedules, including weekly and monthly options.
Do you repair all hot tub brands?
Yes, we service all makes and models, including Bullfrog, Arctic Spas, and Jacuzzi.
What areas do you serve?
We serve Collingwood, Wasaga Beach, Blue Mountain, Thornbury, Stayner, and Creemore.
Do you offer emergency pool repairs?
Yes, our team provides prompt emergency repair services for critical pool issues.
Reviews (14)
Margaret Conroy
Aug 10, 2022
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The staff are extremely knowledgeable and always friendly with a strong focus on building customer service. They are second to none!
Cathy C.
Aug 10, 2022
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We think the world of Clark Pools. They put in our pool, did a great job, service our pool and do a great job. They respond to issues if we have any very quickly. Great place to get a pool from
Paige Kaplan
Aug 10, 2022
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They had the hot tub chemicals that I needed in stock, at a fair price and provided some friendly advice. Thanks!
Steve X.
Jun 14, 2022
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Very happy with the thorough service we receive. Frank is great! very professional, and courteous, and really has a knack of explaining in layman's terms, the workings of the pool system. Would highly recommend
Alan Redfern
Jun 12, 2022
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I've had great experiences with Clark Pools over many years - most recently a qualified technician showed up on time, fixed my Hot Tub concern and was both fair and complete in his efforts. Service: Hot tub equipment repair
Nancy Ruscica
Apr 25, 2022
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The Clark team provided fast and professional service for our hot tub - I highly recommend them! Service: Hot tub equipment maintenance
Robert Cornelius
Jan 21, 2022
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Winter replacement of our hot tub pump. "Chris" as usual did a great job of removing the pump on Friday New Years Eve, and had it installed the following Wednesday. As always a very kind and considerate person, and ensured our unit was protected over the shut down, to ensure our pipes where protected. Thanks as always. Service: General repairs & maintenance
Ryan Matchett
Jan 16, 2022
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Chris was super helpful and knowledgeable about our tub. We just took possession of a new home with an existing hot tub. Chris came out and did a cleaning and showed me how to maintain the unit. Definitely recommend for your pool or hot tub needs. Service: Cleaning
Glenn Lintern
Dec 25, 2021
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Clark pools remains our hot tub dealer and support of choice. They are always approachable, professional and above all deliver the goods. They always do what they promise. On time, on budget and always with the customer first. Le-Anne and Chris, great Job and Thank you!
Alpha Services Group Inc
Dec 22, 2021
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We had a problem with our hot tub and Clark sent out Chris. He and his helper were friendly, responsive and competent. They diagnosed the problem and worked with us on completing a warranty repair. The team is reliable and very services oriented. This gave us peace of mind. Service: General repairs & maintenance
Steve Williams
Dec 18, 2021
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Getting our hot tub delivered, installed and serviced by Clark Pools was a smooth experience with great communication the entire way.I would highly Recommend their service and A+ customer supports.
Doggy Ofone
Nov 30, 2021
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I have used Clark Pools and Spas in Collingwood to do all the servicing for my hot tub for the last 5 years. Today's work was to winterize and close the tub for the winter. Clark's service personel were on-time, friendly, did a thorough job, a cleanup afterward and made it simple to get my hot tub closed, all at a reasonable price. The weather was terrible, with high winds and driving snow, but they completed the job safely and without issues. Excellent service experience. Thanks.
Doggy O.
Nov 23, 2021
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I have used Clark Pools and Spas in Collingwood to do all the servicing for my hot tub for the last 5 years. Today's work was to winterize and close the tub for the winter. Clark's service personel were on-time, friendly, did a thorough job, a cleanup afterward and made it simple to get my hot tub closed, all at a reasonable price. The weather was terrible, with high winds and driving snow, but they completed the job safely and without issues. Excellent service experience.
Tyler Pratt
Nov 17, 2021
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When moving to a new home, we had clark reopen and repair our hot tub. They repaired and rebuilt the pump which saved us money. They also helped us with closing the tub for the summer.