Business Details
Your Trusted Partner for Pool Maintenance in Phoenix
Arizona Pool Service has been a trusted provider of comprehensive pool maintenance and repair solutions in the Phoenix metropolitan area for 25 years. As a family-owned and operated business led by Nick and Jen Masse, we prioritize customer satisfaction through reliable, transparent, and expert-driven services. Our team specializes in weekly pool cleaning, equipment installation, green pool cleanups, acid washes, and tile cleaning, ensuring pools remain safe, clean, and functional for families. We include all necessary maintenance chemicals in our packages, eliminating the need for additional purchases, and provide detailed weekly service reports for accountability. With a focus on environmentally safe methods and advanced techniques like glass-bead calcium removal, we deliver cost-effective solutions tailored to residential needs. Our commitment to quality is underscored by our licensing, bonding, and insurance, as well as our active support for community initiatives like Autism Speaks and military organizations. By combining decades of experience with a personalized approach, Arizona Pool Service stands as a leader in pool care, dedicated to enhancing the enjoyment and longevity of your backyard oasis.
Services
Pool Repairs
Green Pool Cleanup
Acid Washes
Tile Cleaning
Filter Cleaning
Equipment Installation
Calcium Removal
Salt Pool Maintenance
Pool Pump Repair
Chlorine Wash
Highlights and features
- We have 25 years of experience in residential pool maintenance across Phoenix.
- Our packages include all necessary chemicals for hassle-free pool care.
- We use environmentally safe methods for calcium and mineral deposit removal.
- Family-owned with a commitment to community and customer transparency.
- Licensed, bonded, and insured for reliable, professional service delivery.
People
Nick Masse
Owner
Nick Masse co-owns Arizona Pool Service with his wife Jen, bringing 25 years of pool industry expertise. He focuses on operational excellence and technical service delivery.
Jen Masse
Owner
Jen Masse co-owns Arizona Pool Service, managing business operations and customer relations. She ensures the company maintains its family-driven commitment to quality and community involvement.
Questions
What services does Arizona Pool Service offer?
We provide weekly pool cleaning, acid washes, tile cleaning, filter maintenance, equipment installation, green pool cleanups, calcium removal, and salt pool services.
Do you service my area?
Yes, we serve Phoenix and surrounding areas including Mesa, Chandler, Gilbert, and Scottsdale.
What is included in your weekly pool service?
Our weekly service includes brushing walls, netting debris, chemical balancing, equipment checks, and email service reports.
How much does weekly pool service cost?
Our weekly full-service packages start at $115 per month, with customized options available.
How do you handle calcium buildup on pool tiles?
We use a non-abrasive glass-bead method to safely remove calcium deposits without damaging tiles.
Are you licensed and insured?
Yes, we are licensed with ROC #352806, bonded, and fully insured for your protection.
Reviews (9)
Kyrie M.
Nov 03, 2021
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Az pool service saved our butts when our pump went out. They provided good communication, professional friendly, quick service, and an affordable repair on a typically expensive pump. Will definitely be using them for our pool service needs going forward. Highly recommend. Service: Pump repairs & installation
Leisha Bundy
Oct 28, 2021
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I bought a new house. And as soon as I moved in, the pool instantly turned green. Arizona Pool was very quick in responding. In just a couple of days, my pool now looks fantastic!
Ron Lombardino
May 30, 2018
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Nick had replaced my pool light in a quality, timely manner at a fair price. He also drained my pool, and made sure everything went well. I am a realtor, and will always recommend this company for their quality, exceptional work. I will only recommend the best!
Trevor Lowe
May 20, 2018
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Arizona Pool Service has been nothing but outstanding. They have been servicing my pool for a few years now. They have always shown up when advised, professional in person and on the phone. If I ever have an issue, they are quick to answer the phone and are out here either same day or next day to fix. I couldn't be happier with the service and professionalism of this company! Highly recommend Nick and Arizona Pool Service
Dustin Nickerson
May 11, 2018
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Nick has always been a fantastic and professional pool guy for my family. I call and he answers any questions I have helping to find the most economical way to fix the problem. The pool always looks great and he is timely in responding. I would recommend them to anyone pool, fountain, or pond!
William Schultz
Apr 12, 2018
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I always call Arizona Pool Service when I need help with my pool. Nick has saved me repeatedly throughout the years. He has done the acid wash on my pool. He did a great job! Nick also repaired my light. Most recently he drained and refilled the pool while checking the filter to ensure that proper filtration. Nick and Jen Masse are quality folks. You can trust them to take care of you.
Eric Fike
Mar 10, 2018
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The customer service provided by Nick at Arizona Pool Service is unbeatable. I had a pump go out on a Monday morning. I called Nick and he came out later that day and had a brand new pump installed the next day. He was honest and upfront with the pricing as well. I could not have asked for a better experience. Thanks!
Corinne Albrecht
Dec 18, 2017
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Arizona Pool Service is the best company I've used. The customer service was very professional and everything was done within a timely manor and to my liking. I will definitely be issuing them again the next time around when i need to have work done.
April Coleman
Nov 08, 2017
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We recently moved into a rental with a pool and hot tub and Nick has made this new transition for us worry-free. He is very reasonably priced and has MANY years of experience and expertise. He is very happy to answer any of my questions and checks in with us periodically to see if we have questions or concerns. I am VERY VERY happy with the level of above-and-beyond service!