We provide daily, weekly, pool and spa cleaning and maintenance, and we install and repair any type of equipment. We are the warrantee station for Jandy and Autopilot products and have state of the art leak detection equipment using both sound sight, and pressure test equipment and are listed on the Anderson Leak detection web site.Our goal is to allow our customers to do nothing but enjoy their pool and spa knowing that they have the best service technicians available at the lowest possible price.
We take a great deal of pride in the team of professionals we've become, each technician is certified as a Swimming Pool/Spa CPO and plays an important role in the company's success story. All of us are proud of the quality work we do, and the one on one relationship we have with each of our customers and each other.
We are proud to be able to give our customers the attention and the service they deserve. Our goal is to treat them as we would want to be treated, to be fair with our prices and to respond to their needs as quickly as possible. We also offer the best pool and spa equipment at affordable prices and are proud to buy our products locally.
Served areas
- Key West to Big Pine Key
Business details
- Licensed
- Insured
Highlights and features
- Renovation, Repair, Spas, Installation, Plastering, Maintenance, Commercial
Services
Leak Detection
Report
Repairs & Installation
Report
People
Dan Rezendes
Dan Rezendes, aka The Pool Man of Key West, spent 33 years working in Massachusetts as a corporate Vice President. At the age of 55, he and his wife, Paulette, decided it was time for a lifestyle change so they sold everything they owned and moved to the tiny island of Key West, which they both had visited many times and fell in love with.
Photos
Reviews (12) Terry & Jo Coveny
Aug 10, 2022
Diane Glorie
Aug 10, 2022
The Pool Man is one of the most efficient company's in Key West. I had problems with a filter system another company installed for us. I took the chance and called The pool man for help. To my surprise that afternoon not only had he returned my call but had his employees over to research the problem. I ended up with great results. He now does two pools of mine. He is honest, reliable and, always there to help.
Sam Rajan
Feb 22, 2022
Kathleen VanFleet
Jan 16, 2022
Exceptionally pleased with Ben Bortner, the Pool Man, and all the services he provides. The pool was not bring properly serviced by the previous company. Previous company said that a heater could not be installed. When Ben took over, he brought his senior tech in snd they came up with a plan to install a heater that also included updating the pump and filter, both of which were on their last leg. Weekly visits keep the pool perfect. And, when any questions arise, they are quick to come to the house ro examine and provide answers. Terrific!
Janet Bengel
Jun 11, 2021
Patricia Ryan
May 05, 2021
If you ever experience any challenges with your pool. The Pool Man is your answer! We recently had some issues with several pool tiles coming loose from the pool wall. The tiles needed to be reattached as renters were arriving to the property 3 days later. I phoned Annie at The Pool Man and she contacted Rich who has been servicing our pool monthly for several years.
Even though it had been an extremely busy work week for all involved due to the remnants of Hurricane Laura, Rich was at our house in literally 5 min. He was able to drop the water level in the pool 6 inches so the tile contractor could adhere the tiles to the pool wall. Rich also stayed at the property to monitor the pool water level so that the job could be completed. Ben, the owner was also involved in order to provide seamless results! All in all, a class act.
Even though it had been an extremely busy work week for all involved due to the remnants of Hurricane Laura, Rich was at our house in literally 5 min. He was able to drop the water level in the pool 6 inches so the tile contractor could adhere the tiles to the pool wall. Rich also stayed at the property to monitor the pool water level so that the job could be completed. Ben, the owner was also involved in order to provide seamless results! All in all, a class act.
Katie Haddock
Apr 24, 2021
Ben and the team are very responsive, friendly, and professional. They repaired our aging pool and made it look gorgeous again, which we can see from the weekly service snap shot they send (it's fun to see how the location of the pool toys and the weather change for each visit!). As a local business person, Ben always responds to questions promptly. He makes knowledgable suggestions that help us keep everything running well. I appreciate how organized the billing and communication are. Highly recommend!
Jonathan Kass
Apr 14, 2021
Very pleased with the professionalism of this company. I had a new pool heater installed at my vacation house in Key West along with remote pool control. There were some issues with the Pool Sync app and The Pool Man of Key West spent hours helping me remedy the issue. Service: Swimming pool automation and controls repair
Tom Ahrensfeld
Apr 12, 2021
Ok, review long time coming. Danny, the prior owner has been taking care of our pools for over 10 years. Best experience ever! Example, after Irma our pool water was black with creatures everywhere when I returned 2 weeks after the storm. Pool was crystal clear by Oct 3. When I heard new folks were taking over, admit I was nervous. But after about 2 years in I couldn't be happier Annie and Ben are great! Responsive and really on it! Do yourself a favor and hire them for your pool and spa work!
Bruce Cohen
Apr 03, 2021
Ben and his team have been great to work with. They show up on time, do a great job cleaning and servicing my pool weekly, and provide me a weekly report on my pool. Better yet, whenever I've had issues arise they respond quickly and get me back up and running. I just wish every service provider in the keys was this customer focused and reliable.
Mike Leszczuk
Feb 21, 2021
Owner Ben and his staff provide highly professional services to us. Since we established a working relationship with The Pool Man, all promised services and appointments have been kept in a timely manner and have been of very high quality. We receive weekly emails with photos of the pool and a listing of what's been done and what was added to the pool to balance the chemistry.
The pool does truly sparkle. The firm added a chlorine salt generator for us and when the power unit failed, replaced it promptly under warranty. Since they remotely monitor the pool as do we, they knew there was an issue and responded quickly to resolve it. They also added liquid chlorine to sanitize the pool until the new unit arrived. Exceptional worry free service. We highly recommend them.
The pool does truly sparkle. The firm added a chlorine salt generator for us and when the power unit failed, replaced it promptly under warranty. Since they remotely monitor the pool as do we, they knew there was an issue and responded quickly to resolve it. They also added liquid chlorine to sanitize the pool until the new unit arrived. Exceptional worry free service. We highly recommend them.
Ronald Burd
Dec 20, 2020
We recently converted from a freshwater to a salt water system. Leaving Key West for the summer months with the new system, left us with some concern. But The Pool Man's weekly service including a photo and a report of services performed has given us great peace of mind. This past week, when a problem arose with the chlorine generator, Ben, the owner himself was right on top of it and took care of a factory warranty replacement. We recommend them highly.
