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Business Details
46 Years
experience
Your Trusted Pool Contractors in Port St. Lucie Since 1980
Family Pools, Inc. has been a trusted name in the pool industry since 1980, specializing in custom swimming pool design, construction, and renovation. As a family-owned and operated business founded by Frank Russo, we prioritize honesty, integrity, and customer service, ensuring every project meets the highest standards of quality. Our team of skilled professionals uses only premium materials and advanced techniques to deliver durable, aesthetically pleasing results for residential and commercial clients.

With decades of experience, we offer lifetime, 5-year, 10-year, and 20-year manufacturer warranties on our products and services, reflecting our confidence in the work we perform. Fully licensed and insured in Florida and all counties we serve, we maintain a commitment to excellence through hands-on oversight, innovative solutions, and a customer-first philosophy that extends beyond project completion.
Services
Pool Renovation Deck Renovation Leak Detection Commercial Renovation Pool Automation Outdoor Kitchens Pool Tile Installation Pool Heating Systems Pool Lighting Systems Pool Maintenance Services
Details
  • Year established: 1980
Highlights and features
  • We are family-owned and operated with over 40 years of industry experience.
  • Our team uses only premium materials for long-lasting results.
  • We offer lifetime and extended manufacturer warranties on all services.
  • Fully licensed and insured in Florida and all counties we serve.
  • Hands-on oversight ensures quality control from start to finish.
Associations and certifications
  • National Plaster Council
Services
Pool Renovation
Our pool renovation services transform aging or damaged pools into modern, functional spaces. We specialize in resurfacing with premium finishes like Diamond Brite and Pebble, tile replacement, and structural repairs. Each project includes personalized design consultations to align renovations with client preferences, ensuring enhanced aesthetics and functionality while maintaining safety and durability.
Deck Renovation
Deck renovation services focus on restoring and upgrading pool decks to improve safety, durability, and visual appeal. We offer solutions like Kool Deck installation, crack repair, and paver overlays using high-quality materials. Our team ensures seamless integration with existing structures, providing long-lasting results that enhance outdoor living spaces and property value.
Leak Detection
Our advanced leak detection technology identifies and resolves hidden leaks in pools and plumbing systems. Using non-invasive methods, we pinpoint issues with precision, minimizing disruption to your property. This service prevents water waste, structural damage, and costly repairs, ensuring optimal pool performance and efficiency.
Commercial Renovation
Commercial pool renovation caters to businesses requiring durable, code-compliant solutions for high-traffic environments. Services include resurfacing, equipment upgrades, and compliance with safety regulations. We prioritize minimal downtime and long-term reliability, ensuring commercial clients maintain operational efficiency while delivering a premium experience for their customers.
Pool Automation
Pool automation integrates smart technology to streamline pool maintenance and enhance user experience. Our systems allow remote control of heating, lighting, and water features via mobile devices. This service improves energy efficiency, reduces manual oversight, and provides customizable settings for optimal comfort and convenience.
People
Frank Russo
President
Frank Russo founded Family Pools, Inc. in 1980 and oversees all operations with a hands-on approach. With over 40 years of industry experience, he ensures quality control and customer satisfaction by personally supervising projects and leveraging his expertise in pool design and construction.
Questions
What services does Family Pools, Inc. offer?
We specialize in pool and deck renovation, leak detection, commercial pool services, automation systems, and outdoor kitchen installations. Our team also provides tile replacement, heating systems, and lighting upgrades.
Are financing options available for pool projects?
Yes, we offer financing solutions to help clients achieve their pool goals. Visit our website or contact us directly to explore available options and apply.
Does Family Pools, Inc. provide warranties?
We stand behind our work with lifetime, 5-year, 10-year, and 20-year manufacturer warranties on products and services, reflecting our commitment to quality and durability.
Is Family Pools, Inc. licensed and insured?
Yes, we are fully licensed and insured in Florida and all counties we serve, including liability, workers' compensation, and pool popping insurance for client protection.
What areas do you serve?
We primarily serve Port St. Lucie, FL, and surrounding areas, providing residential and commercial pool services tailored to local needs and climate conditions.
Reviews (7)
Joe S.
Jun 15, 2022 Report
We waiting a long time to get it started because these guys were busy. I can see why.they took only three days to resurface my pool Absolutely incredible job Professional from start to finish
Chris M.
Mar 05, 2022 Report
I would never recommend these guys, they resurfaced my pool and decided not to perform the resurface repairs correctly. After just over two years the whole reason I had the pool resurfaced was to fix a crack from the skimmer to the floor of the pool. They decided that adding the proper staples to fix the pool properly was not necessary. Now the exact same crack is back and leaking again after just a couple of years, when I called them out to ask about it they basically blew me off and took that attitude it wasn't there problem. Shame on me for believing they actually knew how to fix my pool. I have spoken to other pool repair companies and they say the only way to fix is is to resurface the pool again. Please beware before hiring this company to do a job.
Daniel Palomo
Nov 12, 2021 Report
They replaced the pool liner at one of our properties in a quick efficient manner. Very professional and fair pricing. Two years later a small issue came up. "Simple fix" per their estimation and they offered to make the repair free of charge. Excellent customer service. We will be using again if the need arises.
Rob T.
Sep 11, 2021 Report
I posted a google review and this company and their reply accused me of lying and they said "only a competitor posts reviews like this" I am a NOT a business competitor, nor am I affiliated in any way with a pool company of any sort. I am a regular person who searched Angie's List and Family pools indeed contacted me, I did not call or email them. Their estimate was the most expensive company by over $2,000 and they called me a liar on Google, further demonstrating their lack of professionalism.

They attempt to manipulate my words so I'm setting it straight here. They claim they don't solicit business. They do. I did not contact them, they contacted me and came out to give me an incredibly expensive estimate. They also claim I am a competitor of theirs. I'm not. This company was 4 times as expensive as what I got my pool resurfaced for and my pool is beautifully redone. And at a fraction of their cost.

I cannot recommend this company at all- especially as they tried twisting facts in their reply to my google review. Absolutely awful business practice and because of it, to clarify I'm writing this review.
E. F.
Aug 28, 2021 Report
Finally 2 weeks ago resurfacing done. The color is Miami Blue. Was surprised the pool was being emptied out without shutting off the pool. Then when the final finish happened and pool took three days to fill up. When family pool turned the pool back on it would not shut off for days. Family Pool had to return because they removed all the parts but no one told me that the pieces were removed. After family pool added the missing parts backwards I had to finally get my pool man to fix it instead.

Don't expect chemicals to be added to the pool that's on you. I just finished adding $250 of chemical to balance the pool in February. I didn't expect that family pool would not add all the chemical needed to balance the pool water. Set aside more money out of your pocket to pay the pool man to add the chemicals that family pool do not provide. Two weeks later I noticed around the pipe not enough caulking there is a small leak on plastic cover on the pool wall. Looks like it either is installed incorrectly or not tightening enough. The plastic cover is right at the stairs see pictures.
Voodoo Rob
Jul 24, 2021 Report
I entered "poor repair company" into Angie's List and a couple of other search engines and this company called me (I didn't contact them- they called me unsolicited). Their sales associate came out and gave me a written quote for $8,600. (Again, they called me, I didn't call them) but I thought that quote sounded rather high. I contacted 2 other companies who came in far, far cheaper one was $4,800 and the third company did the job for $2,000!

Less than 1/4th of this company's price! OUCH! That's a HUGE difference, and then they also offered to redo my patio deck for an additional $5,800 (which does not need to be done). This company is out to make money, a LOT of it, so do your bank account a favor and get a quote from a couple other companies and you'll see these guys are so ridiculously expensive. For the price quoted I would think they are resurfacing my pool britely, using real diamonds. 4+ TIMES as expensive as what I paid- and now my pool is gorgeous!
Red Red
Jul 10, 2021 Report
Family Pools is a First class organization, from the Top to bottom! Owner operator Frank Russo who is very active in the company from sales to construction to design, takes pride in his company of over 20yrs; Nicole is very responsive and knowledgeable as office manager and if she isn't able to help, she gets the person who can quickly and promptly; Steve is one of the most knowledgeable pools sales guys in the game who isn't here just to make a sale but to make "his" customers happy with what they need and want; Brad is fantastic in the field who does what he says when he says he going to do it.this is hard to find in the construction world! As a builder and personal customer, I highly recommend Family Pools for any and all your pool and spa needs anywhere in the state of Florida!