Business Details
50 Years
experience
Your Trusted Partner for Pool & Hot Tub Solutions
Since 1976, Blue Water Pools has been a family-owned and operated provider of comprehensive pool and hot tub solutions in Joplin, MO. Our expertise spans chemical sanitization systems for residential, commercial, and municipal in-ground pools and hot tubs, alongside retail sales, equipment installation, and maintenance services. We prioritize free water testing, EPA-registered sanitizers, and personalized training to ensure safe, cost-effective ownership.Our 2,500 sq ft showroom features top brands like American Whirlpool hot tubs and Seaspray above-ground pools. With a dedicated service team available year-round, we combine technical proficiency with a commitment to customer education, emphasizing transparency and long-term satisfaction.
Services
Hot Tub Sales
Above Ground Pools
Inground Pool Service
Pool Chemicals
Water Testing
Equipment Installation
Spa Repairs
Pool Openings
Winterization
Retail Showroom
Details
- Year established: 1976
Highlights and features
- We have over 45 years of specialized experience in pool and hot tub services.
- Our technicians provide free digital water testing and personalized treatment advice.
- We maintain a full retail showroom with major brand products in stock.
- Our staff receives ongoing manufacturer-certified training for technical proficiency.
- We offer comprehensive service packages including winterization and equipment upgrades.
Services
Hot Tub Sales
We offer American Whirlpool hot tubs with acrylic surfaces, fiberglass shells, and therapeutic jet systems designed by medical professionals. Our inventory includes multiple cabinet and color options with warranties up to 10 years. Each purchase includes personalized setup guidance and maintenance education.
Inground Pool Service
Our certified technicians provide seasonal openings, winterization, equipment repairs, and chemical balancing for inground pools. We use EPA-registered sanitizers and offer digital water testing to optimize chemical efficiency while preventing equipment damage from improper pH levels.
Above Ground Pools
We sell and service Seaspray brand above-ground pools with 18-gauge steel walls and 60-year structural warranties. Packages include filtration systems, safety ladders, and winter covers. Our staff provides installation guidance and replacement parts for long-term ownership support.
Chemical Supplies
Our retail store stocks REGAL calcium increasers, chlorine tablets, and Dy-Clor II all-in-one treatments. We provide free water testing to determine precise chemical needs and offer advice on maintaining proper sanitizer levels to prevent equipment corrosion and water quality issues.
Equipment Installation
We install Pentair pumps, filters, and automation systems for pools and spas. Services include replacing outdated equipment, optimizing circulation efficiency, and integrating smart controls. Our technicians provide operational training to ensure proper use of new installations.
People
Jake Deer
A dedicated team member since 2006, Jake provides expert technical support and customer service for pool and hot tub maintenance needs.
Scarlett Bowles
Integral to our operations since 2006, Scarlett assists customers with product selection and provides specialized knowledge for chemical balancing solutions.
Suzanne Newlin
Taking leadership in 2000, Suzanne manages retail operations and ensures our showroom maintains the largest selection of hot tubs in the region.
Matt Westberry
Mechanically skilled technician specializing in equipment diagnostics and repairs, Matt delivers reliable service solutions for both residential and commercial clients.
Questions
Do you service all pool and hot tub brands?
We service all brands we sell, including American Whirlpool hot tubs and Seaspray above-ground pools, but prioritize maintaining equipment from our inventory.
What financing options are available?
We offer financing through third-party providers for qualified customers purchasing hot tubs and pool equipment packages.
How often should pool water be tested?
We recommend weekly testing during peak usage seasons to maintain proper chemical balance and prevent equipment damage.
Do you provide winterization services?
Yes, our technicians offer complete pool winterization including water treatment, equipment draining, and cover installation.
What warranty support do you offer?
We honor manufacturer warranties on all products sold and provide documentation assistance for claims processing.
Are parts available for older models?
We stock replacement parts for most pool equipment and hot tub models we've sold since 1976.
Reviews (5)
Marty Elliott
Apr 28, 2022
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We had been researching pool companies for a couple months and we were extremely impressed with Blue Water Pools. Their system with ionization is what sold us after reading about the process. This is a much healthier way to keep your pool clean without having to use all the chemicals that traditional pools require. There was quit a wait before they could come out and install, so make sure you sign up as soon as possible, preferably in the winter months so hopefully it can be installed right at the beginning of swimming season.
By the time ours was set up, it was the end of summer. But we were still able to enjoy the pool for a few weeks before it was time to close it up for the winter. So we are super excited to open it back up and be able to enjoy it ALL summer long. Thanks Blue Water Pools!
By the time ours was set up, it was the end of summer. But we were still able to enjoy the pool for a few weeks before it was time to close it up for the winter. So we are super excited to open it back up and be able to enjoy it ALL summer long. Thanks Blue Water Pools!
A. P.
Apr 25, 2022
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Female I spoke to on the phone was very polite. When I arrived the gentleman that helped me was a total dough bag. Dont recommend doing business with this clown.
Tabitha Lee
Apr 06, 2022
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Very expensive and customer service rep rushed me out when I started explaining my issue with my pool and asking if there were any other options other than a new $500 pump set. which I found at Atwoods for less than $200.
Michael Roberts
Mar 23, 2021
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Blue Water has installed my new cover and taken care of closing my pool for the last three years. Recently Suzanne helped me rebuild my 20+ yr old multi-port valve. It's working good as new now. I have taken water samples to them over the years and received solid advice. They are always very helpful and full of great advice. I never feel like I'm scolded for doing something wrong because I do a lot of my repairs and maintenance myself. These are good folks. Thank you for servicing Carthage!
Chelsea Sandefer
Jan 26, 2021
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Always very professional. Very nice people who work here. Helpful with everything we need when buying our pool. Also helpful after the sale of our pool, with water testing and chemicals. Services: Winterization, Swimming pool water analysis, Swimming pool filter repair, Cleaning, General repairs & maintenance