Business Details
25 Years
experience
Your Trusted Pool & Hot Tub Experts in Youngstown, OH
Caribbean Pools and Hot Tubs is a family-owned and family-operated business established in March 2001. Our mission has always been to focus exclusively on swimming pools and hot tubs, distinguishing ourselves by prioritizing quality over breadth of services. With over two decades of experience, we have earned recognition through awards such as the National Aqua100 Excellence Award and the Greater Mahoning Valley Fabulous 20 Emerging Business Award. Our team specializes in American-made above-ground and in-ground pools, hot tubs, and accessories, offering comprehensive services including water testing, maintenance, repairs, and installation. We are committed to community impact, having partnered with the Make-A-Wish Foundation to provide hot tubs to terminally ill children.Our expertise extends to servicing all brands of pool equipment and offering honest, customer-centric advice. We maintain transparency through free water testing and a wide array of chemicals to ensure pool and hot tub longevity. Our dedication to quality control and customer satisfaction has earned us a loyal clientele across the Mahoning Valley region. We pride ourselves on delivering high-end products and personalized service that meets individual customer needs. Our team of trained technicians provides both in-store and on-site support, ensuring reliable solutions for every client.
Services
Swimming Pools
Hot Tubs
Water Testing
Maintenance
Repairs
Parts
Installation
Pool Opening
Pool Closing
Heater Repair
Details
- Year established: 2001
Highlights and features
- We are a family-owned business with over 20 years of specialized experience in pools and hot tubs.
- Our team holds the National Aqua100 Award for Excellence in Building and Service.
- We offer free water testing and a complete line of chemicals for pool maintenance.
- We provide personalized consultation for custom-built and prefabricated pool solutions.
- Our technicians service all brands of pool and hot tub equipment with warranty support.
What people say
Knowledgeable staff
Helpful technicians
Quality products
Honest advice
Loyal service
Services
Swimming Pools
We offer American-made above-ground and in-ground swimming pools with custom designs to fit unique backyard spaces. Our selection includes basic packages and fully customized installations. As an exclusive Latham In-Ground Pool dealer, we provide durable, high-quality pool structures that enhance residential properties while ensuring long-term value and enjoyment.
Hot Tubs
Our premium hot tubs include American-made models from Marquis, Nordic, and Dreammaker brands. We offer personalized consultation to help customers choose the right interior configuration, exterior materials, and operating systems. Our inventory features various seating options, jet configurations, and energy-efficient designs to suit different lifestyles and budgets.
Water Testing
We provide free water testing services to maintain optimal chemical balance in pools and hot tubs. Our technicians analyze water samples to recommend precise chemical adjustments, preventing equipment damage and ensuring safe swimming conditions. This service helps extend the lifespan of pool finishes and mechanical systems through proactive maintenance.
Repairs
Our trained technicians offer repair services for all brands of pool and hot tub equipment, including pumps, motors, filters, and heaters. We diagnose issues with aging components to determine cost-effective repair or replacement solutions. Emergency repair support ensures minimal downtime for pool and hot tub owners during peak usage seasons.
Parts
We stock hundreds of Hayward replacement parts and can source components for most pool and hot tub brands. Our inventory includes essential replacement items like filters, heaters, and pump motors. Customers can bring in equipment for diagnosis and receive pricing options for repairs or new part installations to maintain system functionality.
Questions
What services do you offer for swimming pools?
We provide pool installation, water testing, maintenance, repairs, and parts for both above-ground and in-ground pools.
Do you service all brands of hot tubs?
Yes, our trained technicians service all major brands of hot tubs and spas.
Is water testing really free?
Yes, we offer complimentary water testing with personalized chemical recommendations for all customers.
What areas do you serve?
We primarily serve Youngstown, OH and the surrounding Mahoning Valley region.
Are your products American-made?
Yes, we specialize in American-made pools, hot tubs, and accessories from trusted manufacturers.
Do you offer pool opening and closing services?
Yes, we provide seasonal pool opening and closing assistance to prepare your pool for use or winter storage.
Reviews (5)
Crystal Lee
Aug 27, 2021
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I haven't been here yet, but "Steve" is famous for being rude, unprofessional and from what I read incompetent. I want to go here just to put a face to the name!
Lisa Fitzgerald-Green
Jun 16, 2021
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Great customer service, wonderful atmosphere great people to do business with. Wasn't pressured in buying more just what I needed. Proud owner of an 18 round pool. Thank you Caribbean pools
Mary Beth Lengyel
Apr 15, 2021
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Steve is incredibly rude. It was a huge inconvenience for him to come out of his office to answer a simple question. The phones rang non stop while he sat there. Poor poor customer service. Will never go back. I'll stick to Austintown Pools, they are incredible!
Joe Frank
Mar 16, 2021
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Honest peeps that treat you good and want to keep you as a client. They go that extra mile to help you.
Bryan
Mar 08, 2019
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Just wanted to give a shout out to Caribbean Pools! Just had our pool installed yesterday and the installation staff was FANTASTIC! Justin and Cameron were amazing with their work ethic, attention to detail. They were so meticulous in making sure every detail was perfect during installation! Caribbean Pools definitely have some great people working for them! Thank you!