Business Details
50+ Years
experience
Emergency
services
Your Trusted Partner for Custom Pool Construction & Maintenance in Columbus, OH
Quality Pools has been a trusted name in the pool industry since 1966, specializing in custom pool design, construction, and maintenance for residential and commercial clients across Ohio. Founded by John W. Hayes and now operating as a family-owned business, we combine decades of expertise with a commitment to quality craftsmanship and personalized service. Our team focuses on creating tailored solutions that enhance outdoor living spaces while maintaining rigorous attention to detail and customer satisfaction. With a legacy of excellence spanning over 50 years, we pride ourselves on using premium materials and advanced techniques to deliver durable, aesthetically pleasing pools. Our comprehensive services include vinyl liner pools, energy-efficient equipment installations, seasonal maintenance, and emergency repairs, ensuring clients enjoy hassle-free pool ownership.We serve Columbus and surrounding areas, including Bexley, Upper Arlington, and New Albany, with a dedicated team that values transparency, reliability, and long-term relationships. As a licensed and insured company, we prioritize safety, compliance, and innovation in every project, from initial consultation to final installation. Our reputation for exceptional service has been built through consistent delivery of high-quality results and a customer-centric approach that addresses individual needs and preferences. By maintaining a family-oriented culture and investing in employee development, we ensure continuity of expertise and service excellence. Today, Quality Pools remains a leader in Ohio's pool industry, driven by the same core values established at our founding.
Services
Pool Construction
Vinyl Liner Replacement
Commercial Pool Maintenance
Seasonal Pool Services
Pool Equipment Repair
Water Testing
Pool Renovations
Emergency Repairs
Custom Pool Features
Pool Chemical Sales
Details
- Year established: 1966
Highlights and features
- Family-owned since 1966 with decades of industry expertise
- Custom pool designs tailored to individual properties and budgets
- Licensed and insured professionals ensuring safety and compliance
- Comprehensive maintenance programs for year-round pool readiness
- Specialized vinyl liner replacement services with premium materials
What people say
Excellent service
Brand new pool
Professional team
Crystal clear water
Timely repairs
Services
Pool Construction
We design and build custom inground pools tailored to your property's unique characteristics and your family's needs. Our construction process combines premium materials with expert craftsmanship to create durable, aesthetically pleasing backyard retreats. From initial consultation through final installation, our team ensures every detail meets your specifications and exceeds expectations.
Vinyl Liner Replacement
Our vinyl liner replacement service restores aging pools with high-quality liners that enhance durability and water retention. We offer a wide selection of patterns and colors to match your aesthetic preferences while addressing common issues like fading, wrinkles, and leaks. The process includes precise measurement, professional installation, and comprehensive aftercare guidance.
Pool Maintenance
We provide comprehensive maintenance programs that keep pools clean, safe, and operating efficiently throughout the swimming season. Services include water testing, chemical balancing, equipment inspections, and debris removal. Our experienced technicians ensure optimal water quality and equipment performance while preventing common issues through proactive care.
Commercial Pool Services
Our commercial services cater to hotels, community facilities, and businesses requiring specialized pool maintenance and compliance solutions. We offer tailored maintenance schedules, equipment upgrades, and safety inspections to ensure regulatory compliance and guest satisfaction. Our team understands the unique demands of commercial pool operations and delivers reliable, professional service.
Seasonal Pool Services
We handle complete pool preparation for seasonal transitions, including winterization and spring startup services. Our process protects equipment during dormant periods and ensures safe, clean water at the start of each season. Services include chemical treatment, equipment winterization, and comprehensive inspections to identify maintenance needs.
Questions
How long has Quality Swimming Pools been in business?
We've been serving Ohio homeowners since 1966, providing pool construction and maintenance services for over 50 years.
What areas do you serve?
We primarily serve Columbus and surrounding communities including Bexley, Upper Arlington, New Albany, Powell, Delaware, Westerville, and Dublin.
Do you offer emergency pool repairs?
Yes, we provide emergency repair services during business hours for urgent pool equipment issues and leaks.
What pool types do you specialize in?
We specialize in vinyl liner pools, offering custom designs with energy-efficient equipment and decorative features.
Do you provide pool maintenance plans?
We offer weekly, biweekly, and monthly maintenance programs including water testing, cleaning, and equipment inspections.
Can you help with pool chemical balancing?
Our retail store provides free water testing and expert recommendations for maintaining proper chemical balance in your pool.
Reviews (5)
Amy Kosmatka
May 27, 2022
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I had a literal emergency! Liner came out and my son was having a party on the busiest week of their year they responded ASAP! We always receive excellent customer service from staff in office (Jill!) and staff that come out to open/close pool and emergencies! Service: Swimming pool equipment maintenance
Melissa Kalogeras
Aug 15, 2021
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We couldn't be happier with our pool from Quality Pools. They were nothing but professional and courteous from planning to building to finishing stages. Brian and the entire team were excellent to work with during the entire process. We highly recommend this company if you are considering a pool at your house! Service: General construction
Sam Rizk
Mar 29, 2021
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They built our pool approximately 16 years ago. We used them to open and close our pool for many years then started using some independent contractors who were ok. We decided to start using them again over the past 2 years since they knew how our pool equipment functioned and I felt it was the way to go. On various occasions their personnel were unable to open our pool properly and only a select few employees had the wherewithal to accomplish the task.
They opened our pool this year and we have had many issues keeping it clean. It appears that the skimmer is not working properly and we called today to ask if they could please come out and check it. Justin told my wife they were not available until next week and proceeded to hang up on her. I then called myself and was told by their secretary that Quality would no longer provide us with any service. I guess COVID has blessed them with enough customers so that they no longer have to treat customers with respect. Truly shameful.
They opened our pool this year and we have had many issues keeping it clean. It appears that the skimmer is not working properly and we called today to ask if they could please come out and check it. Justin told my wife they were not available until next week and proceeded to hang up on her. I then called myself and was told by their secretary that Quality would no longer provide us with any service. I guess COVID has blessed them with enough customers so that they no longer have to treat customers with respect. Truly shameful.
Sara Zancan
Mar 26, 2021
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We did our research before selecting a pool company - had heard nothing but great things about Quality Pools. We are SO glad we went with this business. WONDERFUL experience. Everyone on their team was courteous, friendly, responsive and our pool is BEAUTIFUL! Highly recommend to anyone looking for a new pool. Services: General construction, Design, Winterization
Carter W.
Jan 04, 2021
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I contacted Quality Pools on a Friday and spoke with Justin. I explained that I am trying to take care of a deceased relative's property and inquired about having someone come out to remove the cover and assess the state of the pool. He took all my info and said he would speak to his boss to see if they could help me. I called back on Monday afternoon and left a message to follow up. As of the following Thursday, they never called me back. I guess that's an indication that they are not taking new customers, but a call back to say so would have been nice.
