Business Details
Your Trusted Partner for Custom Pool Solutions in Joliet, IL
Neptune Pools has been dedicated to transforming backyards into luxurious oases since our inception. With nearly five decades of combined expertise from our lead professionals, we specialize in designing, constructing, and maintaining inground pools tailored to each client's vision. Our team of trained professionals prioritizes personalized service, utilizing high-quality products from trusted brands like Thursday Pools, Pentair, and GLB to ensure long-lasting results. We offer comprehensive maintenance solutions, including professional water testing and customized care programs, to keep pools sparkling with minimal effort.Our retail store provides both DIY enthusiasts and commercial clients with essential chemicals, equipment, and expert guidance. Backed by a Prequalified Illinois Swimming Facility Contractor certification, we combine technical excellence with a family-oriented approach, building lasting relationships through exceptional service and technical expertise.
Services
Inground Pool Construction
Pool Maintenance
Water Testing
Pool Equipment Sales
Pool Repairs
Highlights and features
- We offer 50 years of combined pool industry expertise from our lead professionals
- Our team provides personalized water care programs tailored to your pool's needs
- We use ISO 9001-certified products from trusted manufacturers like Thursday Pools
- We offer financing options for pool construction projects
- Our staff provides expert troubleshooting and product guidance with no upselling
Associations and certifications
- ISO 9001
What people say
Professionalism and dedication
Extremely knowledgeable
Personalized care
Crystal clear water
Quick issue resolution
Services
Inground Pool Construction
We design and build custom inground pools tailored to your backyard space and lifestyle needs. Our construction process combines expert engineering with premium materials for lasting durability. Our certified professionals ensure proper installation of all components including fiberglass shells, filtration systems, and safety features.
Pool Maintenance
Our comprehensive maintenance services keep pools clean and operational year-round. We offer seasonal openings and closings, equipment inspections, and chemical balance adjustments. Our personalized care programs minimize owner effort while maximizing water quality and system longevity through regular professional attention.
Water Testing
We provide in-house professional water testing to maintain perfect chemical balance. Our technicians analyze samples for pH levels, chlorine content, and mineral composition. This service helps prevent equipment damage and ensures safe swimming conditions while optimizing chemical usage efficiency.
Pool Equipment Sales
Our retail store offers a complete selection of pool chemicals, filtration systems, and maintenance tools. We carry trusted brands like Pentair, GLB, and FROG for both inground and above-ground pools. Our knowledgeable staff provides product recommendations and usage guidance for DIY maintenance needs.
Pool Repairs
We diagnose and fix all types of pool equipment issues including pumps, filters, and heating systems. Our technicians handle both emergency repairs and scheduled maintenance. We stock many replacement parts and can source specialized components for older pool systems to minimize downtime.
People
Mark
Pool Construction Leader
With nearly 50 years in the pool industry, Mark specializes in custom inground pool construction. He personally trains field crews and maintains Illinois Swimming Facility Contractor certification. His expertise ensures quality installations that match client expectations.
Peggy
Retail Store Manager
Peggy manages the retail store with eight years of experience. She provides personalized pool care guidance and product recommendations. Her customer relationships span multiple generations, helping clients maintain optimal pool conditions throughout the season.
Sophina
Office Manager
Sophina handles office operations and retail customer service. She assists with water testing and product selection, resolving pool maintenance issues efficiently. Her role ensures smooth coordination between retail and field services for customer convenience.
Questions
What pool services do you offer?
We provide inground pool construction, maintenance, water testing, equipment sales, and repair services. Our retail store carries chemicals and supplies for both residential and commercial pools.
Do you service above-ground pools?
While our field crew specializes in inground pools, our retail store offers products and maintenance advice for above-ground pools and spas as well.
What areas do you serve?
We serve Joliet and surrounding communities including Plainfield, Wilmington, Shorewood, and Minooka, Illinois.
Are financing options available?
Yes, we offer financing options for inground pool construction projects to qualified customers.
What are your store hours?
Our retail store is open Monday-Friday 10am-6pm, Saturday 10am-3pm, and closed on Sundays.
Do you offer water testing?
Yes, we provide in-house professional water testing to help maintain perfect chemical balance in your pool or spa.
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