Business Details
28 Years
experience
Your Trusted Partner for Residential & Commercial Pool Services
Aqua Pools has been a family-owned and operated provider of professional swimming pool services in Northeast Ohio since 1998. Our philosophy centers on integrity, dependability, and building long-term relationships through customized solutions for residential and commercial clients. With over 27 years of experience, we specialize in pool installations, repairs, renovations, and maintenance while leveraging advanced technology to enhance productivity and communication. Our team prioritizes customer satisfaction, offering services ranging from tile replacement and resurfacing to equipment upgrades. We serve diverse clients including homeowners, municipalities, universities, and fitness centers across Northeast Ohio.Our commitment to quality is reflected in our 500+ satisfied residential customers and notable projects like the largest municipal sprayground in Ohio. We maintain active community involvement through memberships in local business associations and emphasize transparency, affordability, and personalized service. Our management approach focuses on hiring skilled professionals who embody our customer-first ethos, ensuring excellence from initial consultation to project completion. This dedication has earned us consistent referrals and recognition as a trusted industry leader.
Services
Residential Pool Services
Commercial Pool Services
Spraygrounds
Pool Renovation
Pool Winterization
Safety Inspections
Details
- Year established: 1998
Highlights and features
- 27 years of specialized pool service experience in Northeast Ohio
- Family-owned business with personalized customer service approach
- Utilizes advanced technology for pool automation and maintenance
- Serves 500+ residential customers and major municipal projects
- Maintains active community involvement through local associations
What people say
Professional staff
Timely service
Competitive rates
Expert repairs
Excellent communication
Services
Residential Pool Services
Comprehensive maintenance and repair solutions for private swimming pools. Our services include cleaning, equipment repair, winterization, and safety inspections. We utilize advanced technology like smartphone-controlled pool robots to maintain optimal pool conditions. Our technicians handle all major brands of filters, heaters, and lighting systems while emphasizing preventive maintenance to extend pool lifespan.
Commercial Pool Services
Full-service support for commercial aquatic facilities including hotels, YMCAs, and public pools. We offer scheduled maintenance, equipment upgrades, and emergency repairs. Our team has completed projects for universities and recreation centers, specializing in filtration systems and code compliance. Services include daily operations support and seasonal startup/shutdown procedures for consistent facility readiness.
Pool Renovation
Complete pool restoration services for aging facilities. We handle tile replacement, surface resurfacing, and structural repairs using commercial-grade materials. Our expertise includes concrete hot tub repairs and aesthetic upgrades like color selection for plaster finishes. We've completed large-scale municipal projects including Ohio's largest sprayground installation with minimal disruption to existing operations.
Spraygrounds
Design and installation of interactive water features for public spaces. Our systems combine safety with recreational value through custom layouts featuring spray jets and water play elements. We handle complete engineering, filtration, and construction for municipal parks and recreational facilities. Systems incorporate energy-efficient pumps and vandal-resistant components for long-term durability.
Pool Winterization
Professional winter protection services to safeguard pools during cold months. We perform complete system draining, equipment storage, and cover installation to prevent freeze damage. Our process includes chemical balancing to prevent algae growth and specialized insulation for plumbing lines. Services are available for both residential and commercial facilities with customized schedules based on property needs.
People
Phil Hlavin
CEO/Owner
With 45+ years in commercial aquatic facilities, Phil oversees operations and technical projects. He pioneered waterpark engineering before founding Aqua Pools. His hands-on approach ensures quality control across all service areas while maintaining direct customer relationships that drive 30% of new business through referrals.
Chris Hlavin
Vice President
Managing daily operations since 2010, Chris focuses on business development and customer relations. She expanded retail operations and implemented digital marketing strategies that increased market reach by 40%. Her background in sales management ensures consistent brand representation across all customer touchpoints while maintaining 98% client retention.
Questions
What types of pool services do you offer?
We provide residential and commercial pool installations, renovations, maintenance, winterization, and safety inspections. Specialized services include sprayground construction and concrete hot tub repairs.
Do you serve areas outside Akron?
Yes, we serve all Northeast Ohio including Bath, Beachwood, Copley, Hudson, and surrounding communities up to a 60-mile radius from our Akron location.
What payment methods do you accept?
We accept cash, checks, and credit cards. A 3.75% convenience fee applies to credit card transactions to cover processing costs.
Are emergency pool services available?
We prioritize urgent issues during regular business hours but don't offer after-hours emergency services. Scheduled maintenance helps prevent most emergencies.
Can you handle large municipal projects?
Yes, we've completed major municipal projects including Ohio's largest sprayground. Our team has experience working with city governments and public recreation facilities.
Do you offer pool automation technology?
We install smart control systems allowing remote pool management via smartphone apps, including Dolphin pool robots for automated cleaning operations.
Reviews (6)
Chuck Kunsman
Aug 10, 2022
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The University of Akron Student Recreation and Wellness Services Department was pleased with the professionalism and attention to our need during the re- plastering project done for our Leisure Pool (approximately 4,000 sq. ft.). Aqua Pools was clear and concise about color selection, materials, and labor. They were accurate in projecting the project time line and work issues were addressed promptly and satisfactorily. It was a pleasure to work with Aqua Pools.
Jeff Battig
Aug 10, 2022
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Aqua Pools has been an integral part of our pool maintenance since they began their business, as a matter fact the City of Wooster Parks and Recreation was Aqua Pools first customer and it has been smooth sailing ever since! Recently Aqua Pools was responsible for constructing the largest municipal Sprayground in Ohio. Construction went very smooth with no problems!
Natasha Damavandi
Jun 03, 2021
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HORRIBLE EXPERIENCE Don't waste your time. They'll charge you an extra 3.75% for using a credit card. The "sign" is posted at the cash register, by the time you see the miniature "sign" they've already swiped your card. Everything's already extremely over priced. The owner is straight up unpleasant. There's no such thing as customer service here. Not to mention her ill mannered dog. Lastly, they don't even keep the hours they have posted.
These have been my experiences at aqua pool. It's worth the drive to classic pools. I will never go back. If I could give 0/5 stars I would. EDIT: 1. She should have done that straight away 2. She waited till she FLEW out of her office practically spitting on me because they don't believe in masks 3. Too little too late. Thanks but no thanks. I already had a terrible taste in my mouth from her. 4. Owned and sold a small business, good luck your service is miserable. Find another way to shaft your clients.
These have been my experiences at aqua pool. It's worth the drive to classic pools. I will never go back. If I could give 0/5 stars I would. EDIT: 1. She should have done that straight away 2. She waited till she FLEW out of her office practically spitting on me because they don't believe in masks 3. Too little too late. Thanks but no thanks. I already had a terrible taste in my mouth from her. 4. Owned and sold a small business, good luck your service is miserable. Find another way to shaft your clients.
Daniel O'Brien
Oct 17, 2020
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They do not service above ground pools. Of course they did not inform me of this until we had gone back and forth via email (they don't answer the phone) for over a week. And after I initially stated it was above ground!
Avo Cato
Jun 06, 2020
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Unprofessional political stance. If you want more business don't put political bumper stickers on your work trucks! Never doing business with this company and I will be urging others to do the same!
Robert Kuhn
May 20, 2020
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Best place to work on and maintain your pool. Staff are very friendly and helpful. They also are very knowledgeable about all things pool!
