Business Details
50+ Years
experience
Custom Pool Design & Construction Experts
Founded in 1969 by Clayton J. Britt, our company has evolved from a small construction firm into a multi-functional operation specializing in custom inground concrete swimming pools. With over 50 years of combined experience, co-owners Ricky and John Britt continue their father's legacy of craftsmanship, service, and community commitment. We specialize in luxurious residential and commercial pool projects across central and southeastern North Carolina, working collaboratively with architects and designers to realize client visions. Our full-service approach includes custom design, construction, maintenance, and retail operations from our Fayetteville showroom. We maintain rigorous quality standards while providing personalized service, supported by a team of experienced technicians and customer service professionals.Our retail store offers comprehensive pool supplies, equipment, and computerized water testing services. Through decades of operation, we've established ourselves as industry leaders known for exceeding customer expectations. Our family-owned business combines tradition with innovation to deliver exceptional pool experiences. We serve both residential and commercial clients with tailored solutions that meet their specific needs. This enduring commitment to quality and customer satisfaction continues to define our operations today.
Services
Pool Construction
Commercial Pools
Pool Service
Retail Store
Pool Maintenance
Water Testing
Pool Renovations
Spa Services
Equipment Sales
Pool Repairs
Details
- Year established: 1969
Highlights and features
- We offer 50+ years of combined experience in pool construction and service
- Our team provides full-service solutions from design to maintenance
- Family-owned business maintaining generational quality standards
- We work directly with architects and designers to realize client visions
- We maintain a comprehensive retail store with expert water testing services
Services
Pool Construction
We specialize in custom inground concrete swimming pools for residential and commercial properties. Our construction process combines traditional craftsmanship with modern techniques to create durable, aesthetically pleasing pool environments. Our team works directly with clients and design professionals to transform concepts into functional backyard oases.
Pool Service
Our comprehensive pool service includes weekly cleanings, equipment maintenance, and water chemistry balancing. Technicians provide equipment troubleshooting, leak detection, and seasonal pool openings/closings. We ensure optimal pool performance throughout the swimming season with regular maintenance visits.
Retail Store
Our retail operation offers pool chemicals, safety equipment, cleaning tools, and decorative accessories. The store features computerized water testing services and carries above-ground pool packages. Customers receive expert guidance for maintaining pool systems and selecting appropriate chemical treatments.
Pool Renovations
We provide renovation services for aging pools including surface repairs, tile replacement, and system upgrades. Our team handles plaster restoration and equipment modernization projects. These services extend pool lifespan while updating aesthetics and improving functionality.
Commercial Pools
We design and construct commercial pool facilities for hospitality, residential, and institutional clients. Projects include complete pool systems with appropriate filtration and safety features. Our commercial work maintains the same quality standards as our residential projects while meeting specific business requirements.
People
Clayton J. Britt
Founder
Established the company in 1969 and built its reputation for quality pool construction before passing leadership to his sons.
Ricky Britt
Co-Owner
Continues his father's legacy with commitment to quality craftsmanship and customer service since taking leadership in 2016.
John Britt
Co-Owner
Maintains family tradition of excellence in pool construction while expanding retail operations and service capabilities.
Questions
What pool services do you offer?
We provide pool construction, maintenance, repairs, renovations, and retail sales of pool equipment and chemicals.
Do you service both residential and commercial pools?
Yes, we serve both residential properties and commercial facilities throughout North Carolina.
What are your business hours?
We're open Monday-Friday 8am-5pm, Saturday 9am-3pm, and closed Sundays October-February.
Do you offer pool maintenance contracts?
Yes, we provide weekly pool service contracts including cleaning, chemical balancing, and equipment maintenance.
What areas do you serve?
We primarily serve Fayetteville and surrounding areas in central and southeastern North Carolina.
Do you sell pool supplies?
Yes, our retail store carries pool chemicals, cleaning equipment, safety devices, and decorative accessories.
Videos
Reviews (7)
Billy Terry
May 23, 2022
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From the time we got our above ground pool we had nothing but problems with it. We had to buy a sand filter pump as the one that came with our pool was inadequate. We talked to Nikki at the store and she recommended that we buy a sand filter. Having done that, we had problems with the hoses being different sizes. Went to Nikki at Spa and Pool World and she researched it and found us the right hoses.
Next she set us up with the right chemicals to get our pool right. And since they test your water for free, it was easy to know what to add to our pool. Nikki even showed us how to winterize our pool. I could go on and on about this company and it's employees. They offer great customer support and are very knowledgeable about their products. I personally think that they should give Nikki a raise because she goes above and beyond.
Next she set us up with the right chemicals to get our pool right. And since they test your water for free, it was easy to know what to add to our pool. Nikki even showed us how to winterize our pool. I could go on and on about this company and it's employees. They offer great customer support and are very knowledgeable about their products. I personally think that they should give Nikki a raise because she goes above and beyond.
Toni Marie Jenkins
May 22, 2022
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Nikki was a great help! David done a great vinyl liner replacement / repair install! Very reasonably priced, timely and professional.
Kirt Cottrell
Apr 16, 2022
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Tried 2 time's to get them to order me 6 inch drain covers they never called never ordered or couldn't find them. A run around. then I needed a sub box for my pool heater they couldn't help me but said they could sell me another heater didn't need a new heater. Crooks
Ricky Mcmillan
Jun 01, 2021
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I visited the store about a inground install. The project coordinator that I needed to speak to weren't there so I called next day. She was suppose to email me an invoice but I never got it. I called back and she was suppose to email it a second time. I never received it either. It's impossible to use a business that is not responsive at all.
Nikki Haapapuro
Mar 30, 2021
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Great customer service and product availability. I am a brand new pool owner and know nothing about maintenance and chemicals but they never make me feel dumb and help explain my water tests to me every time. Wouldn't want to go anywhere else! Services: General repairs & maintenance, Cleaning, Swimming pool water analysis
Emm Jay
Feb 27, 2021
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Even though their in-ground pools are way out of my price range ( I was told starting at $90,000) the lady who greeted me was pleasant and informative. I might come back to buy a hot tub from them since they do sell them.
Shawn Ingram
Nov 04, 2020
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Been looking for a above ground pool. The other places in Fayetteville either gave me a high quote or generally wasn't interested in selling above ground pools. One place even treated me like a lower class citizen since I didn't want a in-ground pool. But Spa and Pool world gave me a very fair price and they treated me without bias. So I purchase a pool from them. I could go on but then this would turn into short story. I definitely would recommend them. Thank you Spa and Pool World!