Business Details
35 Years
experience
Expert Pool & Spa Installation in Grand Rapids, MI
Quality Pool & Spa has been a trusted name in West Michigan for over 30 years, specializing in the installation and maintenance of fiberglass and vinyl liner pools. Our dedicated team combines unmatched craftsmanship with personalized service to transform backyards into serene retreats for families and friends. We pride ourselves on offering tailored solutions that enhance outdoor living spaces, whether clients seek sleek fiberglass pools or customizable vinyl liner options. With a commitment to excellence, we handle every project phase from initial design to final installation.Our technicians provide year-round service for all pool types, including fiberglass, vinyl, stainless steel, concrete, and gunite. We offer comprehensive maintenance programs, equipment repairs, and water balancing expertise to ensure long-term pool functionality. Our team works diligently in all weather conditions to address both large and small projects, including insurance-related repairs and inspections. As a locally owned business, we deeply understand the needs of West Michigan residents and strive to exceed expectations through reliable, high-quality service.
Services
Inground Pools
Above Ground Pools
Hot Tubs
Pool Service
Liner Repair
Spa Service
Water Balance
Details
- Year established: 1991
Highlights and features
- We offer over 30 years of specialized pool installation experience
- Our team provides personalized service for custom pool solutions
- We maintain award-winning service standards recognized in West Michigan
- Our technicians handle all pool types including fiberglass and vinyl
- We operate with full transparency and no hidden fees
What people say
Flexible and responsive
Award-winning service
Professional installations
Knowledgeable technicians
Quality workmanship
Services
Inground Pools
We specialize in inground fiberglass pool installation, offering durable, low-maintenance solutions with smooth surfaces and quick installation times. Our expert team ensures proper site preparation, structural integrity, and seamless integration with outdoor spaces. Clients benefit from energy-efficient designs that maintain water quality while enhancing property value through customized backyard transformations.
Vinyl Liner Pools
Our vinyl liner pool installations provide customizable shapes and designs at competitive prices. We use premium-grade liners with reinforced seams for durability, offering complete structural support systems. Clients receive tailored design consultations to create unique pool geometries that match specific landscape requirements while maintaining cost-effective maintenance solutions.
Pool Service
We provide comprehensive pool maintenance covering openings, closings, water balancing, and equipment repairs. Our technicians perform weekly cleanings, chemical treatments, and seasonal preparations for all pool types. Clients receive consistent service schedules with emergency repair options to maintain optimal pool functionality throughout the swimming season.
Liner Repair
Our liner replacement service includes removal of old materials, installation of new VGB-compliant components, and bottom repairs. We use commercial-grade liners with warranties, offering complete system upgrades including gaskets and drain covers. Clients benefit from expert measurement and installation to prevent leaks and extend pool lifespan.
Water Balance
We offer professional water balancing services that maintain proper chemical levels for safe swimming conditions. Our technicians test for pH, alkalinity, calcium hardness, and sanitizer levels, providing treatment recommendations based on pool volume. Clients receive education on maintenance practices to prevent equipment damage and ensure clear water quality.
Questions
What pool types do you install?
We specialize in fiberglass and vinyl liner inground pools, offering custom designs for various backyard spaces.
Do you service all pool materials?
Our technicians work with fiberglass, vinyl, stainless steel, concrete, and gunite pool structures for repairs and maintenance.
What service areas do you cover?
We serve Grand Rapids, Kalamazoo, Holland, Muskegon, Saugatuck, Grand Haven, and all West Michigan communities.
Are financing options available?
Yes, we partner with financial institutions to provide pool installation financing solutions for qualified customers.
What maintenance services do you offer?
We provide weekly cleanings, chemical treatments, equipment repairs, seasonal openings/closings, and water balancing services.
Videos
Reviews (5)
Nancy Doorn
Jun 22, 2022
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Worst service I ever received first they send me way out of my way for a part that all they had to say was they didn't have or give me the option if I wanted to drive a total of another 36 miles tha I arrive and they give me this large box to carry out myself mind you I'm 68 and things like that is difficult when I'm through with all the social media I can you will understand how upset I am
Todd Hoese
Dec 26, 2021
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We were looking into doing an in ground pool in Fall of 2020. We had quotes from 3 different pool companies. What made us go with quality was their willingness to be flexible and they had done another pool in our neighborhood recently so we could see their work first hand. We changed our mind on pool layout and Chad was very accommodating. We then switched back to our original plan as we thought the layout suited our backyard better.
I felt bad to keep asking for different options but Chad always was kind and provided us the info we needed. Ryan was also helpful. He doesn't sugarcoat anything that you may not want to hear but he is honest. I'll give him credit at setting the pool at the perfect elevation. We had a pool house pre built but it was only a guess on our part as to where to locate it. It turned out great. Perfect slope away from the pool and no steps! Their electrical and concrete contractors were amazing. Any issue we had was always addressed timely. Thanks guys for a job well done.
I felt bad to keep asking for different options but Chad always was kind and provided us the info we needed. Ryan was also helpful. He doesn't sugarcoat anything that you may not want to hear but he is honest. I'll give him credit at setting the pool at the perfect elevation. We had a pool house pre built but it was only a guess on our part as to where to locate it. It turned out great. Perfect slope away from the pool and no steps! Their electrical and concrete contractors were amazing. Any issue we had was always addressed timely. Thanks guys for a job well done.
Nicole Foxx
Feb 06, 2021
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I called four days ago to start the process of having an inground pool put in and was told a service rep would call me to set up a time to come out and give an estimate and never received a call. Looks like they didn't want my money. Service is poor and unprofessional. I would not recommend them.
Michael V.
Dec 12, 2020
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My family have been wanted to get a underground pool for about four years. we finally did it. Quality pools installed our pool this November. We could not be more happy on everything they did! If you are looking to buy a pool please call and ask for Ryan. Ryan and his crew are awesome to deal with. His crew (Eddy, Kyle and Nick) were extremely friendly. From start to finish they were extremely thorough.
Christina Setlock
May 13, 2020
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My pool is heaven, for my family and my three young boys. My husband and I have very high standards in what we wanted for our backyard and what we envisioned for the layout. Quality made it happen. The final product is not just a place to swim but an outdoor living space. It is a long process but it has been worth the wait. I look forward to years of joy and quality out of the products and system that Quality put in. Chad is very knowledgeable at the shop and Ryan is a busy guy but I know I can call him anytime with questions or concerns. We have been in the pool daily since our install 2 months ago.
