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Pacific Paradise Pools We specialize in the construction of new pools, spas, water features, and major renovations to include: spa additions, sculptured rock conversions, rock slides, swim up bars, grotto's and all the outdoor entertainment areas your imagination can dream up. We have developed a reputation for backyard design excellence, a systematic approach to care and attention to all the construction details, a solid base of referrals from loyal, satisfied customers through consistent customer service, and a fair and honest business strategy.
Highlights and features
  • Building, Design, Renovation, Repair, Maintenance, Spas, Water Features
Associations and certifications
  • Association of Pool and Spa Professionals
Services
Design
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Design 3D interactive conceptual design allows Homowners to see the Designers concepts on their property from any veiw point. With our 3D presntations Homeowners can walk around in their conceptual project, change material choices and make some on the spot changes.
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Reviews (5)
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Nicole Welch
Mar 27, 2021
I am looking to build a pool for my business in my parents backyard. I have gone through the city for all official permits and licensing. I called this company after seeing their sign in a front yard in my parents neighborhood. When I got a call back, I believe it was Rich I spoke to, was extremely unprofessional and rude. He first told me that there's a bunch of licensing and whatnot I need to get from the city so I'm not shut down. Seeing as I've had my business open for a year, I am aware of what I need, especially since I've already spoken to the city for moving my business to a home property from a commercial.

He then began talking about how he's been in business for so long, he's amazing at what he does, and was not so humbly bragging about himself and his work. I told him my mom (the homeowner) was getting a few bids from a few companies just to compare and see who can provide what we were looking for, for the best price when it came to materials and customer service.

We're willing to pay more for a company that respects what we want and is happy to work with us. He then told me that he wasn't going to wait in line behind other contractors and it would be a waste of his time. I told him, in respect for my parents and myself, I didn't think we would be a good fit and hung up. As someone who owns a business I can't imagine telling someone they would be a waste of my time, even if I thought my goals and theirs were on opposite ends.

We met with companies who have won awards for their pools and work who were far more humble and accommodating and willing to work with us, knowing we were getting multiple bids. My best advice for Rich is be a little more humble and allow your potential customers to look at other companies. If your work is so great, you would stand out and they would pick you, right? **Update in response to business owners response: he literally told me that it would be a waste of his time, with us getting other bids (my husband was sitting right next to me and can attest to this. I wouldn't put something so critical in a review if it had never happened**
Brian Shishido
Nov 30, 2020
Even though I ended up not building a pool with this company, I just wanted to say how happy I was with how responsive Rich was and how detailed he went into the process. Burt, who was our consultant was also super. Despite having car and other logistical problems, he still was a great representative of the company and went over some of the finer details. Thanks guys for your hard work!
Jabe Kahnke
Nov 14, 2020
Outstanding design and pool remodeling services. They were reliable and ethical. Highly recommended.
Dina Munoz
Nov 06, 2019
Had the consultant come by for an estimate, he basically said that it would be his first quoting a simple pool since he was used to homes in Orange County areas such as Laguna Niguel which are basically million plus dollar homes and I guess our middles class neighborhood like Whittier, wasn't rich enough to quote. After all that talking he said he would try and get us a a price that day, it's been about 2 days and still have not receive a courtesy quote. All we wanted was to get a price and have a pool built. I will keep looking for other contractors.
Bill Nevils
Dec 19, 2017
Rich, the owner is an awesome pool builder! Our project was the smoothest construction project we ever had built. Awesome.