Elite Pools and Service Concord, NC

Rated Poor
Rated Poor from 1 review
We are a owner operated business with over 15 years experience in the pool business we offer weekly, biweekly, monthly, and quarterly service as well as equipment repair and upgrades, salt system conversions, and vinyl liner repair and replacement. We offer a warranty with all work performed no matter how big or small the job.
Services Offered
  • Building
  • Commercial
  • Design
  • Hot Tubs
  • Installation
  • Maintenance
  • Plastering
  • Remodeling
  • Renovation
  • Repair
  • Restoration
  • Spas
  • Water Features
Call for rates
Areas Served
From Mooresville to Waxhaw
Payment Options
Cash, Debit Cards, Credit Cards, Money Orders, Personal Checks
Business Details
  • Insured and bonded
  • Serving residential and commercial clients
  • Number of employees: 2
Contact Information
Contact Person Jeff Phillips
E-mail Address jphillips57.jp@gmail.com
Phone Number (704) 425-2945
Mobile Phone (704) 960-5604
City Concord, NC
Zip Code 28025
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Products and Services
Pool maintenance
Price is for residential weekly service. Includes ph and alkalinity balance and vacuuming pool. All other chemicals charged as used.
Rated Poor (1 of 5) from 1 review
by Jill from Denver, NC
Oct 14, 2021
We hired Elite Pools and Service to put a pool in at our home this past spring. We paid Elite (Jeffrey Phillips) SEVENTEEN THOUSAND DOLLARS ($17,000) and all we have to show for it is a huge hole in our backyard, a broken irrigation system and a broken fence. After digging this hole, Phillips quit responding to our attempts to reach him. We have now terminated our contract and we're proceeding with legal action against him.
BUT WAIT, THERE'S MORE! Over the course of the last few months while doing some investigating, I've learned of MORE FAMILIES in our area with similar experiences with Jeff Phillips. Through information provided to me by them, I've learned that these families have paid him almost NINETY THOUSAND DOLLARS ($90,000)!!! only to have Phillips essentially disappear.
Even though the chance of recovering any of this money from Phillips/Elite Pools and Service is slim (to zero), we're doing everything we can to have him prosecuted. And, even though being in this situation is extremely embarrassing for me (I should've known better, done more research about him, etc.), I'm posting this to try to prevent Jeff Phillips from doing this to any more unsuspecting, trusting people.
I don't recommend this business
He stole our money
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