Dolce Pools Mansfield, TX

From the moment we met with Tyler we knew that we had picked the right contractor for our pool design and build. We sent him several ideas before the original design meeting and he presented us with a great option. We wanted to make a few changes and he started from scratch right there and within 25 minutes he had completely designed our pool using our comments.

His cost estimate was comprehensive and covered every contingency. Tyler's quote for the job was fair, and while maybe not the cheapest, it was conservative and his promise was that we would not pay a dollar more. More importantly, Tyler said that he would be there for every major step and would also communicate with us about the daily schedule.

We decided on the start date and the crew was there on time as scheduled. Tyler has an extremely reliable group of subcontractors that are all incredibly polite and professional. If Tyler was not on the job, his job superintendent, Ben, was always there to oversee the work. In three short days, they had dug the pool, completed steel work, plumbing, electrical and shot the gunite. Then the rains came! The job had about a 3.5 week delay as the rains were constant. Once they finally died down, Tyler drained the four feet of water out of the pool and they were back to work.

Tile work, coping, stone veneer and retaining walls were built and each crew was more professional than the last. During the process we, as with almost all clients, changed our minds a few times. Tyler was extremely receptive to changes and was patient as we worked out what we wanted. He would let us know if a change was within budget or if it may increase our cost and he never proceeded with a change without our agreement. If there was something that we were not completely happy with, Tyler would have the crew back out the next day to make corrections. The decks were poured as one of the final steps prior to plaster and then the hoses were in the pool filling it up!

Tyler's job was far from finished though. The clean up crews, sprinkler crews to replace the removed lines in the back yard and finish crews paid extreme attention to detail. Tyler was back out to teach us how to use the pool equipment, web enabled pool controls and some of the great lighting features that he and built into the pool. Tyler quoted us 10 weeks for the project, and even with the 3.5 week rain delay, he came in under that schedule. While there were a few items that had to be reordered or replaced, he stayed in contact with us until every last item met his standards.

I have contacted Tyler on more than one occasion since our pool was complete with questions about upkeep and the equipment, he is always fast to respond. I would whole-heartedly recommend Tyler Neufeldt, owner of Dolce Pools, for your pool, backyard living, and spa needs! We will definitely use him again when we start on phase two... the outdoor kitchen and living area!