Custom Pools Miami, FL

I'm more than satisfied with this company from the beginning of the construction till the end, the one feeling I kept going through during the entire process was, "piece of mind", I'm the type of of person that is always on top of things at work at home on projects, however this company really gave me that a " piece of mind". They took care everything from permits, licenses, questions, coaching on how to maintain etc. And constructions can be somehow unpredictable, because it takes third party teams, such as subcontractors or city approvals etc, no matter what challenges the project faced, Custom Pool handled it and took care of it. I couldn't be happier with the level of professionalism, service delivered and quality of work. From the girls in the office Maria and Stephanie were always there to answer my questions, Rich came so many times to my house just to show me or answer a concern I have in how to operate it, and finally Dago the owner who always demostrated my satisfaction was his goal. I'm extremely happy I picked them to make my backyard the best backyard I could ever imagine to have.

Too bad there is not a 6 star, because Custom Pools definitely deserves that rating! This company is absolutely amazing and I would recommend it hands down to anyone thinking of building a pool, renovating, or any other swimming pool or spa needs you may have. I recently finished the pool in my house with a different company (I'm actually being generous by calling it a company because it is a joke of a business and they should have their license revoked!!!) because it was an absolute nightmare. There are no words to describe the terrors we went through with those people but I will definitely do my very best to describe it when I review them later on. On the other hand, I had a spa installed in my house by Custom Pools and from the owner to his employees were all extremely efficient, knowledgeable, and very generous! They moved and installed my spa, started it and left it running perfectly. And also when the owner of Custom Pools went to my house, I told him about my previous horrible experience and asked him if he could help me with figuring out how to work my new salt water pool system because the other company did not. Not only did he teach me how to work the system but he went the extra mile and sent a group of three technicians the very next day to put in the salt for me and also told them to install a drain hose into the system for when I need to lower the water level or drain anything from the pool. He went on and beyond, never asking for a dime or any type of compensation. Instead he always offered his help and gave me his personal number and told me to save it for any questions or concerns I may have in the future. I am just very sorry that i did not find them sooner and had them build the pool for my family. Im sure it would not had taken them 8 months to finish.

My pool just passed the final inspection 6/23/16 with flying colors. These guys are professionals and surprisingly fast. Our pool was ready in 7 weeks. Reliable and trustworthy. I did my research before signing the contract and they are spot on with their statements of reliability. Perhaps I paid more when compared with other estimates, but in my experience with them a few more thousands are worth having the project completed and without head aches. John is awesome, inspections went great, neat work. Highly recommend this pool contractor, even the inspectors had great things to say about them.

Absolutely the very best... They are very professional and customer oriented. We had no problems passing every inspection, which was awesome. Custom Pools was able to build our pool in no time and headache free. We could not be any happier...