The decision to investigate and to purchase a pool is one of the biggest any homeowner can undertake. It's like buying a car; purchasing an addition to your home, finding a good plumber or mechanic. The major factor is whom can you trust with this major investment? We, sincerely, appreciate your consideration of Broadway Pools, Inc., locally owned and operated, and we want to earn your trust because once you find an honest and trustworthy plumber, mechanic and, now, a pool company, you will stay with that company, provided they back up their product and they are honest. We will be just that.There are a number of reasons why Broadway Pools was established. First, Family is everything. The officers and employees all have children, or grandchildren, between the ages of 2-teenagers and we know it sometimes is a troubling world out there. We wanted our children/grandchildren to play in a safe and secure environment, with our homes being the "place to play". What better way than to have a swimming pool around which to congregate?
Highlights and features
- Building, Design, Renovation, Repair, Maintenance, Spas
Photos
Reviews (1) Jim Irish
Oct 14, 2016
Broadway Pools has flat out refused to complete our pool which first payment made to Richard (The Owner) was in the end of December 2015. His last text / email chains to us was that he lost money on our job and has refused to meet or communicate with us a resolution. The following items on our contract were and will be never completed: This company his highly fraudulent and at time abusive when we would ask throughout the process when he or his crews would be coming to our house to do work.
He is abusive and belittling to women and became resentful when we would ask for our "luxury item" to be completed. He threatened us telling us he was hiring a private investigator to research us and threatened to expose us if we gave bad reviews. This after we had already paid him and merely asked him to deliver what was promised for the advance of payment. WE HAVE KEPT EVERY PICTURE, EVER EMAIL, EVERY TEXT for proof.
He continues to work and represent himself as a pool builder despite the fact that we have discovered several other homeowners that are experiencing the same pattern. Show up, complain about excuses and timelines, ask for money up front, not complete work and then send his wife online to cover their tracks. This company is criminal and should not be allowed to function as a business.
If proof is required once Richard and his wife lie about the details of our contract and outcome, then please give me the opportunity to prove our story. At this point we are now trying to speak for everyone Broadway pools is screwing out of their hard earned money.
He is abusive and belittling to women and became resentful when we would ask for our "luxury item" to be completed. He threatened us telling us he was hiring a private investigator to research us and threatened to expose us if we gave bad reviews. This after we had already paid him and merely asked him to deliver what was promised for the advance of payment. WE HAVE KEPT EVERY PICTURE, EVER EMAIL, EVERY TEXT for proof.
He continues to work and represent himself as a pool builder despite the fact that we have discovered several other homeowners that are experiencing the same pattern. Show up, complain about excuses and timelines, ask for money up front, not complete work and then send his wife online to cover their tracks. This company is criminal and should not be allowed to function as a business.
If proof is required once Richard and his wife lie about the details of our contract and outcome, then please give me the opportunity to prove our story. At this point we are now trying to speak for everyone Broadway pools is screwing out of their hard earned money.
