Blue Fountain Pools La Puente, CA

Rated Good
Rated Good from 3 reviews
Arnie's slogan is "The Pool People, People Trust". 36 years of proven professionalism translates into a tremendous amount of referrals from happy families who appreciate our goal of building every pool as though it was our own.

We have built thousands of pools throughout the San Gabriel Valley and Inland Empire and the number continues to grow. Our volume gives us the financial strength to allow our customers access to the top lending institutions. Our financial stability also ensures us the ability to employ the top people and maintain the highest standards in the industry. We are an acknowledged industry leader and it shows in our short construction times and reasonable prices.
Services Offered
  • Building
  • Design
  • Spas
  • Water Features
Contact Information
Phone Number (626) 810-0599
City La Puente, CA
Zip Code 91746
Professional Associations and Certifications
  • Better Business Bureau
Better Business Bureau
Reviews and Testimonials
Rated Good (3.67 of 5) from 3 reviews
  Testimonial by Antonia Jennings
I'm really happy with the quality and the workmanship it shows. I met Denise and we went over various design to customize my home. There work was done one time and more importantly stayed within budget. Great job guys thanks!
  Testimonial by Paul Herrera
My wife and I extremely happy with the quality workmanship and the materials that they use I can sleep at night knowing that my pool is it going to crack or have problems later Patricia did an excellent job in the design thanks
by Judy Sylvia from Long Beach
May 12, 2021
May 2021- Inspections are a problem for this company, they call for them when they have done no work because the communication between the project manager and the expediter is absurd. My city inspector has been here on many occasions when they had not done anything to inspect. He would just show up because the expediter called him, with nothing to inspect because the project manager didn't tell her the work had not been done.... Meeting the inspector will be 100% your responsibility if you pick this company, the project manager does not show up for them. So hopefully you work at. home too so that you can be there when they randomly show up for no reason. This happened on at least 4 occasions.

The project manager Mike, makes appointments and does not show up.
The quality of the work is questionable as well. They broke a pipe that they "patched", I am not confident it will hold and that I won't be replacing it at some point. While I love the color I picked for the bottom of the pool, it is not evenly applied. The hot tub looks awful unless it is running so you cant see the bottom. The middle of the pool has weird striations in the color. The acid wash was applied with an "alternative method" because they did not show up as scheduled to do it so is therefore uneven. The brick coping is covered in spots of the color they put on the bottom of the pool and the tile has gaps/cracks in the grout.

The expediter Patty is unprofessional and rude. She cannot follow through on a single thing she says she will do. I have a pool that I can't get through final inspection because blue fountain pools can't seem to get it organized to run a simple gas line pressure test which the city required. My pool has been "done" for months but I cannot upgrade my gas meter until the final inspection is done. Without the upgrade, I can't use the master bathroom shower as the gas pressure in the house is now not strong enough to run the water heater... I have been asking them to handle this for 5 months now and despite being contractually obligated to provide a permitted pool, they have not done so.

The worst part about this company is that they do not provide anywhere for their subs or employees to use the bathroom when they are here all day. You can imagine what employees do when they don't have access to a toilet. The grossest thing I have ever had to deal with...

Do yourself a huge favor and hire any other pool company....Blue fountain pools is on the grift.
I don't recommend this business
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