Artesian Pools San Antonio, TX

Rated Good
Rated Good from 5 reviews
Artesian Pools takes pride in their ability to understand what potential customers are looking for while paying close attention to desired budgets, client communication and timeliness of completion. Artesian Pools provides a full array of services - from conceptualization to construction, weekly maintenance and service and pool remodeling. Working with homeowners, custom builders, architects, landscape architects and design professionals Artesian Pools develops and constructs projects using the highest standards of design, materials, construction methods and engineering.

Artesian Pools is quickly becoming synonymous with quality in Central/South Texas. Our custom installations include intricate and complex design solutions for the challenging hillside terrains of the Texas Hill Country to the elegant yards of old San Antonio.
Services Offered
  • Building
  • Design
  • Installation
  • Maintenance
  • Remodeling
Contact Information
Website
Phone Number (210) 264-2138
City San Antonio, TX
Zip Code 78213
Address 8008 West Ave
Products and Services
Our design process starts with our customers. It is impossible to build a custom project without a "custom-er". During the initial onsite consultation the most important thing we do is listen. Understanding what our customers want is paramount in creating a successful and buildable design.
We offer one month of free service with the completion of every constructed pool. We offer weekly service as well as seasonal service to get your pool ready for a party or swim season.
Gallery
Reviews and Testimonials
Rated Good (4.2 of 5) from 5 reviews
  Testimonial by Mitzi Pedigo Fox
Being an insurance agent for nearly 20 years and heavily connected to the real estate market, I have multiple contacts for various things Mortgage Brokers, Pools, Roofs, General contracting, Landscaping, etc.

I have owned my home for 11 years. My pool plaster needed to be Re-plastered.

I called three pool companies & and was amazed with not only Greg's advice and suggestions but the results.

His crew was professional and polite. If you need to give your pool a facelift, Artesian pools is your goto source, hands down!

Thank you for making my pool & backyard my own getaway oasis!
  Testimonial by Tammy Van Stippen
Artesian Pools is fantastic to work with. Our pool exceeded our expectations! Everyone was great to work with and the end result is spectacular!
  Testimonial by Alex M.
Artesian Pools operated by Brett and Johnny is the most professional pool company in San Antonio. From their amazing design ideas to the construction of the pool, they take the time and effort to pay attention to every detail.
  Testimonial by Johnny Reyes
Everything was amazing, awesome service with really kind people. If your looking for a really nice pool to impress, you would be dumb not to check these guys out
  Nightmare--stay away!!!
by Tee from Boerne, TX
Mar 03, 2020
I knew from our neighborhood reviews in Cordillera Ranch this company had a bad reputation based on their previous experiences from their many negative comments. The fact that we were duplicating a pool they had previously built was what convinced our builder to use them. They wanted to overcharge and add what they deemed extras even though it was exactly as the previous pool. I had expressed my trepidation to our builder based on bad reviews.

We are nine (9) months in and still having issues getting a properly functioning pool. We have had to request them to acid wash a few times; they installed rusty screws and had to replace them on two occasions; we had a waterfall that did not work properly and they attempted to repair it two times; the light was barely installed with one rusty screw and eventually was tangled in the polaris and ripped out of the wall; we waited for water/fire bowls for eight months to which we received three different excuses for delays from three different sources; they tried to offer their standard free month of cleaning and after they left on two occasions I went out to look and see the steps were not swept of dirt--I cleaned them; they have had the audacity to ask us four times now if we want maintenance service with them. Not no, but HECK NO! Why would we subject ourselves to more broken things they touch. The fact that they charge 2X what other pool maintenance services charge plus they add extras is a joke!! Each time something went wrong we would hear nothing but excuses and blame onto others. That was real professional. Not once have we met with or heard from the owner(s) during the past nine months when any of these issues occurred. $130K and a big up yours. Thanks a lot, Artesian. PISS-POOR service.
I don't recommend this business
They can cash your checks and overcharge you.
Cannot build, poor supplies, unprofessional, use the cheapest contractors
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